Graphic Designer - Foundation - Hybrid

Notes -

• Candidates with HTML experience strongly encouraged to apply.
• This position will work up to 2 days in the office.

At Houston Methodist, the Graphic Designer is responsible for creating high-quality web, print and email/digital designs to support Houston Methodist Hospital Foundation. This position will create dynamic engaging web, email and other digital projects that help accomplish complex business needs. The Graphic Designer will work with a wide-range of different individuals in a collaborative, high-pressure, fast-paced, and deadline-oriented environment.  Preferred track record of working on UI/UX for consumer facing applications and processes, applying strong knowledge of web design and email best practices to help ensure that designs provide an optimized user experience.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Collaborates with manager and Sr. Graphic Designers for project approvals.

• Collaborates with key project personnel in the development of graphics and collateral pieces.

• Collaborates with various departments to ensure that brand standards are present and consistent in all material and communications, both internally and externally.

• Serves as liaison with printers, mail houses and other outside vendors as needed to ensure timely and quality deliverables.

SERVICE ESSENTIAL FUNCTIONS

• Oversees multiple projects and deadlines without compromising quality and value of design work; ensures appropriate attention to detail and focus on follow-up.

• With direction,creates and executes design concepts; develops artwork for a variety of materials and media.

• Provides creative approval as needed for internal and outsourced projects.

• Organizes and maintains electronic documents, images and graphic files for ease of use, transmittal and production.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures own creative work from concept to pre-press and post-production maintains original design intent, messaging and quality standards. This includes all printed and digital collateral

FINANCE ESSENTIAL FUNCTIONS

• Makes recommendations to clients and Operations Coordinator to increase cost efficiencies of print production.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Recommends solutions to technical, creative, and process challenges; creates and edits unique and creative visual assets that maximize audience engagement while leveraging traditional techniques.

• Seeks out and applies new and current knowledge of visual media technology and techniques

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Graphic Design, Art, Design, Communication, Marketing, or related field.

WORK EXPERIENCE

• In lieu of Bachelor's degree, 5 years experience is required.

• With Bachelor's degree, 3 years experience is required.

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

• Ability to effectively communicate with patients, physicians, faculty, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

• Advanced knowledge of graphic design technology and trends and strong visual design skills.

• Ability to create high quality compelling visual and digital communications with superior attention to detail and focus on follow-up.

• Ability to work effectively with all stakeholders within Houston Methodist.

• Ability to work under pressure and balance many competing priorities and deadlines in an organized manner.

• Advanced knowledge in Adobe Creative Suite including Acrobat, InDesign, Photoshop and Illustrator including Microsoft Office PowerPoint and Word.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.