Golf Course Refreshment Cart Server

As the Refreshment Cart Server at The Golf Club at Newcastle, you will be responsible and accountable for the daily operations of the Refreshment Cart to ensure established standards for guest satisfaction, sales, and financial performance are met. Your responsibilities include selling food and beverages to golfers on the course. In this position, you will coordinate with the Food & Beverage Manager to provide exceptional products and service to our guests. This position is eligible for tips in addition to normal hourly wage.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Use all point-of-sale related systems efficiently, including Lightspeed.
• Initiate contact with guests within 15 feet, with a warm welcome. At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return.
• Greet guests and assist them throughout the interaction in a friendly, and courteous manner.
• Always yield to the guest.
• Maintain effective communication between all staff members
• Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
• Use suggestive selling techniques to upsell to the guests
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Must demonstrate strong attention to detail to ensure that tasks are completed efficiently and according to specifications.
• Able to work well under pressure and balance multiple priorities and assignments while being in the public eye.
• Must have a passion for serving guests; with a belief that their satisfaction is your satisfaction in a job well done.
• Must be responsive to customer needs efficiently and professionally.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness are a must.
• Must possess an understanding of golf etiquette
• High School diploma or GED and related experience
• Must be at least 21 years of age
• Must possess a Food Handlers Card and a Class 12 liquor permit

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the team member must:

• Lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination on a consistent basis
• Have the ability to lift 50 pounds occasionally.
• May include outdoor work and exposure to related weather conditions including but not limited to sunshine, wind, rain, and warm & cool temperatures.

COMPENSATION DETAILS:

• Hourly rate range $16.28-$16.28 per hour
• Eligible for tips
• Eligible for overtime, paid at 150% of normal hourly rate

BENEFITS AND PERKS:
Oki Golf offers an impressive collection of benefits! Some benefits include:
ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes, and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

• Medical/dental/vision/telehealth coverage
• FSA options
• Company-paid life insurance and long-term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.
The Golf Club at Newcastle
Capping 350 expansive, hilltop acres, The Golf Club at Newcastle is the Puget Sound’s premier public golf and event destination. The property features 36 holes of championship golf, framed by stunning, panoramic views of Lake Washington, Mt. Rainier, the Olympic and Cascade Mountains, and the Seattle skyline. The breathtaking scenery is complemented by a spectacular 44,000 square foot clubhouse and extensive, year-round practice facilities. Newcastle’s captivating views, first-class amenities and unparalleled standard of service are all designed to provide a unique experience for guests. The golf club offers a wide variety of options for job seekers including golf, restaurant, banquet and catering, turf, and administrative positions.

Disability insurance, Health insurance, Dental insurance, Flexible spending account, Paid time off, Vision insurance, 401(k) matching, Life insurance, Referral program, Paid sick time