Golf Cart Attendant - Colonial Heritage Club

Set amid the historical backdrop of Williamsburg, Virginia, Colonial Heritage Club offers visitors, locals, and residents the perfect location for award-winning golf, fine dining, and entertainment as well as an unparalleled site for hosting weddings and special events. Featuring the only Arthur Hills signature-designed golf course in Williamsburg, the Colonial Heritage Club is open to Colonial Heritage resident golf members and the public and offers pristine playing conditions on an exceptional layout that winds through rolling hills, streams, and pine forests. The magnificent clubhouse, which emulates the classic British-Colonial style that Williamsburg is renowned for, provides its guests with unsurpassed hospitality and service when dining or entertaining family, friends, and clients. Voted #3 Best Golf Course in Virginia by Golf Channel, and 2022 and 2023 Couples Choice Award-winning Wedding Venue by The Knot Magazine.

Job Title: Golf Shop Outside Services Attendant/Golf Cart Attendant

Compensation: $12.00/hour plus tips

Benefits (If Full-Time): Complimentary golf and practice privileges Plus Full Time Associates are eligible for Health Insurance, Disability, 401k, and more.

Purpose: We are here to positively impact others!

Service Promise: From our Team to yours, we deliver exceptional experiences every step of the way.

Role: Provide exceptional customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in the areas of Cart Attendant, Valet, Starting and/or Marshall.

Essential Duties and Responsibilities:

• Embrace ECHO Teamwork values.
• Maintain cleanliness of work area.
• Treat all members, guests, and associates with respect.
• Maintain friendly appearance; greets Members and Guests by name with a smile.
• Keep Head Golf Professional promptly and fully informed of all problems or unusual matters of significance.
• Practice Range - sample tasks include:
  • Pick Range Balls.
  • Clean golf clubs.
  • Pick up and break down range.
  • Assist members with carrying clubs from range to cart.
  • Attend to range throughout the day to maintain cleanliness.
  • Send members to putting green five minutes prior to tee time.
  • Set stations with balls as described in the Standard Operating Procedures.
• Cart Attendant - sample tasks include:
  • Stage Golf Carts with golf bags.
  • Carries out starter and marshal duties.
  • Cleans and maintains Golf Carts and Cart Attendant area.
  • Maintain the staging area, driving range, and practice area set-up.
  • Cleans golf clubs receive members at end of the round, records finish time and reports it to the Golf Shop.
• Valet - sample tasks include:
  • Load and unload golf bags in/out of vehicles.
  • Bring customer golf bags to Golf Cart staging area.
  • Park vehicles (pull keys) in designated valet parking areas and retrieves vehicles on request.
• Starter - sample tasks include:
  • Record Fee Structure and Transportation.
  • Submit completed Tee Sheet to Golf Shop.
  • Review a prepared list of golf course rules.
  • Inform Members of any unusual conditions that exist on the course.
  • Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
• Ranger - sample tasks include:
  • Repair ball marks and fixes divots as needed.
  • Deliver messages to customers on the golf course.
  • Assist in training colleagues in proper safety techniques.
  • Check water and ice stations and restock supplies as needed.
  • Report golf course play situation to the golf shop staff at regular intervals.
  • Monitor all play on the golf course, with special attention to the area of pace play.
  • Recommend possible solutions to customers concerning course problems, especially the pace of play.
  • Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting associate health and safety.
  • Perform other duties as assigned.

Qualifications:

• Valid Driver's License.
• Ability to operate a Golf Cart.
• Basic knowledge and understanding of typical golf course.

Additional Information:
Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company:

Up to Par Management | Taylor Hospitality is a leading club and hospitality management company specializing in golf, country club and hospitality operations. Up to Par Management | Taylor Hospitality is a growth-oriented company providing opportunities for its partner clubs and associates.

Up to Par Management | Taylor Hospitality exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers while providing a dynamic and challenging environment for its associates.