Gm Energy- Assistant Manager | Ultium Charging Products (Operations)

Job Description

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired

• This position requires an employee to be onsite 6 to 12 times per year.

About GM Energy

Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power?

GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid.

GM Energy recently launched two product lines using the power of Ultium Technology - Ultium Home and Ultium Commercial to provide integrated energy solutions for residential and commercial customers respectively. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM’s resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

Learn more at: gmenergy.gm.com

About the Team:

TheUltium Charging Products teamserves as the center of expertise and champion of EV offboard Charging Products & related solutions for EV owners.

About the Role:

The AssistantManager | Ultium Charging Product Operations will lead planning & readiness and support launch of Ultium Home Charging Products & solutions. This role will work cross-functionally & cross-border, supporting the launch and ongoing management of Ultium Charging Products. Geographic scope is the US & Canada , with potential expansion to other global markets.

Reporting to the Manager, Ultium Home Product Operations, this positionsupports the operations related to charging and energy products & solutions. This includes:

Responsibilities:

• Working closely with internal and external stakeholders, lead one or more of the following cross-functional

• Scheduling and Ordering

• Warehousing and Shipping

• Customer Care and Aftersales

• Data & Applications for Bi-Directional EV Support and Solar/Storage Customers

• Warranty process and procedures

• Change Management across vehicle programs and alignment to forecasts

• Billing & Key Performance Indicator tracking

• Proactively work with suppliers, partners, sales, and management as necessary to ensure workstream deliverables and contract requirements are met

• Enable issue resolution across teams to ensure projects deliver to quality, time, and cost

• Develop new tools, implement processes, provide feedback, and work with peers and other leaders to ensure continuous improvement of business operations

• Maintain awareness of and identify procurement activities within the Ultium Products team which require expediting or leadership assistance to facilitate processing.

• Liaise w/ Purchasing & Supply Chain and others to maintain awareness of manufacturing capacity planning.

• Provide regular cadence of clear updates to leadership, to ensure awareness of progress including flagging areas of cost/schedule/technical risks.

• Other duties as assigned

Additional Job Description

Additional Responsibilities:

• Bachelor’s degree in a relevant engineering, supply chain, or purchasing field required

• PMP certification and/or familiarity and/or formal training in project management principles is a plus

• Experience with aftersales, warranty, marketing, or product management

• Proven track record partnering with internal stakeholders to deliver mutually beneficial outcomes

• Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality

• Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations

• Desire to work in a complex and evolving environment and to bring an innovation mindset. Comfort working in a fast-paced start-up technology environment is essential.

• Highly proficient in oral and written communication skills

• Previous experience deploying energy storage in multiple regions is desirable.

• Strong computer software skills, especially Microsoft Office, including familiarity with MS Project

• Willing to travel 20-30% of the time, as necessary to execute responsibilities of the position

• Paragon of GM’s cultural behaviors

Background/Experiences

• 5+ years of product management and/or SSM (sales, service, marketing) experience

• Product marketing (research, planning, definition, business case)

• Program management (resource allocation, dependencies, execution)

• Marketing communications experience (i.e. brand, retail/dealer)

• Strong knowledge of dealer operations (field/fleet experience preferred)

• Experience presenting to Senior Leadership

• Other :

• Interest in becoming technically proficient in the unique aspects of EVs: charge times/lengths, types of chargers, customer requirements

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.?

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire??????? (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.