Global Hr Knowledge Management Coordinator

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us.

If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Global HR Knowledge Management Coordinator Purpose Global HR Knowledge Management Lead ensures that Employees and People leaders, same as HR Agents, find the right information in the right quality. The Role is responsible for defining and implementing a Knowledge Management Global Process on how to offer and maintain HR content and information linked to an effective service management and employee experience.

This includes driving the evolution of content as well as positioning the digital Knowledge Management channels and driving their adoption. Global HR Knowledge Management Lead plays a key role in supporting the Global HR organization in achieving its strategic ambitions by tracking the Knowledge Management efficiency, and quality and implementing relevant improvement solutions on a global scale. What you'll do: Define a product strategy incl.

what knowledge is needed and through which channels it is used (e.g., Service Management, Virtual Assistant, Employee Portals,..). Partner with members of the global HR Community to meet Knowledge Management objectives. Engage with Employees and People Leaders on a global scale to understand user needs and how to increase value.

Leverage data and analytics to identify knowledge gaps, channel effectiveness, and define, implement and track relevant KPIs, Reports and Metrics. Proactively identify trends, action areas and opportunities or needs for improvement (e.g., gaps in knowledge articles) and implement related measures (e.g., coordinate regular Global Knowledge Database reviews, coordinate content creation) Defines related maintenance processes, roles & user experiences Coordinate related IT- & platform Changes particularly ServiceNow, and secure proper system settings for all the Knowledge Management Managers globally Act as the main point of contact between the Global Process Owners, global stakeholders and Local Experts for Knowledge Management. Coordinate a global Knowledge Management community, train new joiners of the Global HR Community on ServiceNow - Knowledge Management and ensure knowledge transfer.

Promote and educate on Knowledge Management processes within HR Community incl. strategic communication. Assist the Global HR community on Knowledge Management troubleshooting and providing expert guidance on complex cases.

Aligns general framework & content scope with related fields of Service Management, HR Communication and Content Management. What you should have: Strong collaboration, communication, and presentation skills. Excellent English oral and written communication skills (C1+) Product management thinking and experience in agile product teams Very good understanding related to global digitalization and automation processes Strong knowledge, sense and experience working in a global virtual environment Innovative thinker, action-oriented and solution-minded team player Strong customer and stakeholder orientation Very good communication skills and ability to build relationships and trust Comprehension for teamwork and social competencies are vital Strong service focus, proactive approach and developed decision-making skills Having experience in Knowledge Management or content creation environment.

YOUR APPLICATION Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination. Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer offers the possibility of working in a hybrid model. We know how important work-life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager.

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