Global Employee Relations Consultant

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Global Employee Relations Consultant is a key member of the Global Employee Relations team, responsible for improved business operations, quality content creation, data analysis, project management and contributing to operational effectiveness. Prefer to have this role hybrid out of JLL office.
Contribute to the oversight of JLL’s global ER case management system, conduct regular case and data audits, case reviews, and industry benchmarking.
Contribute to the oversight JLL’s global ER knowledge management system, establish, and implement a framework for content reviews and improvements.
Structure large data sets, analyze information and create presentations and reports to document key findings and recommendations that generate impactful outcomes and help the organization make more informed business decisions.
Use graphs, infographics, and other methods to visualize data.
Develop standards for preparing and delivering analytics deliverables to the business, with a focus on transformation and automation.
Coordinate all aspects of assigned ER-team projects including monitoring and documenting project progress to ensure on-time delivery.
Establish and manage relationships with regional and country-specific partners. Act as a champion by ensuring that country needs are properly represented.
Develop regional understanding of the end-to-end case management processes, knowledge of SOPs, playbooks, and standards of work.
Develop and deliver materials to various ER/HR audiences adjusting style and design as needed to meet audiences at their unique levels of comprehension.
Assist global director with administrative tasks as requested.
Other duties as assigned.
Sound like you? To apply you need:
High interest and adaptability in handling both small and large data sets. Ability to both be in the weeds and driving impactful outcomes.
Passion for continuous process improvement and simplification of routine deliverables.
Curious with strong problem-solving capabilities.
Innovative and creative thinking.
Reliable team player with a history of working in teams and collaborating with colleagues to uncover and implement solutions.
Results focused with the ability to develop relationships in a shared services, often virtual, organization.
High aptitude for learning and interest in organically growing in roles and responsibilities.
History of well-developed integrity and ethical behavior.
Solid judgment ensuring integrity, compliance, and confidentiality.
Excellent written and verbal communication and administrative skills, with high attention to detail.
Excellent project management, organizational and time management skills.
Excellent computer skills including MS Word, Excel, and PowerPoint.
Bachelor’s degree in Human Resources or another related field. ER experience is a plus.
3+ years of Human Resources experience, data analytics and operational experience, preferred.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.