Global Account Manager, Government & Military: Total Account Management

Job Description Summary
The Global Account Manager, Government & Military is responsible for driving top line incremental revenue into the Sonesta family of brands. This role reports directly to the Global Account Director, Government & Military of Global Sales.
Job Description
Areas of responsibility:

• Ability to manage complex accounts as well as other responsibilities determined by the Global Account Director, Government & Military of Global Sales.

• Verticals Group and Individual Travel with Total Account Management (TAM) segment focus.
• Strong focus on account new business development related to potential accounts and growth of existing accounts.
• Research, identify, work with appropriate industry leaders, customers, and influencers.
• Attends and participates in trade shows, industry meetings, sales efforts, bid presentations, and sales calls.
• Evaluate and streamline business processes.
• Contract negotiation.
• Support of hotels' business and revenue needs.
• Closing business.
• Effective communication skills, with the ability to clearly and concisely express ideas verbally and in writing.
• Excellent interpersonal skills that build trust and instill confidence, as well as motivate and influence others.
• Strong problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other Team Members as appropriate.
• Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
• Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.
• Working knowledge of Microsoft Excel, including the ability to understand and manipulate basic spreadsheets.

Core skillset requirements:

• Think globally
• Build strong relationships
• Focus on the customer
• Influence decisions and actions
• Apply professional, product or technical expertise
• Demonstrate openness and respect for others
• Take responsibility
• Share information
• Think strategically
• Experience in building professional templates, SOP's, and Power Point Decks

Soft skillset requirements:

• Gravity for sound process and business management.
• Self-discipline to operate effectively and autonomously.
• Flexibility, grace under pressure, and a sense of humor.
• Strong empathy for colleagues and skillsets of varied levels.
• Passion for re-inventing sales.
• Enthusiastic and creative leadership with the ability to inspire others and gain buy-in.
• Ability to manage multiple projects simultaneously with attention to detail and vision for prioritization.
• Demonstrated ability to identify and define issues, evaluate alternatives, and implement effective solutions.
• Exceptional verbal and written communication skills appropriately tailored to the target audience.
• Great storyteller/presenter able to articulate and convey technical concepts to a mixed audience at all levels of management.
• Go-getter who takes the initiative to get things done.

Requirements:

• Minimum of 10 years of working experience in hospitality sales.
• 4-year college degree in business or hospitality management preferred.

Additional Job Information/Anticipated
Pay Range
Pay Range: $80,000 to $100,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.