Gift Shop Operations Manager

JOB DESCRIPTION: Responsible for all operations of the Gift Shops, Putt-Putt Golf area, and Redemption Center by supervising staff, training employees and documenting performance on clerks, performing required administrative duties, enforcing company and department policies and procedures and controlling expenses to obtain a profit. Reviews, revises and implements theft controls for these departments and assures these procedures are followed. Reviews levels of inventories, pricing, and cost of sales, proper ordering techniques and proper storage and rotation of all items in conjunction with Gift Shop Buyer. Monitors and encourages completion of personal and department goals and marketing strategies.

- BASIC QUALIFICATIONS: Customer Service experience

- Minimum two years’ experience in retail sales management

- Excellent communication skills both verbal and written

- Computer literate in order to obtain reports and input merchandise

- Understands how inventory affects sales and cost of goods

- Ability to merchandise products attractively and effectively

- Good personality and ability to plan work and supervise employees.

- Basic understanding of costing/pricing and accounting principles.

- Labor cost controls and scheduling

- Purchasing

- Ordering and inventories

- Grammar and report writing

- Budgeting Experiences with budgeting sales and expenses

- Experiences with budgeting sales and expenses

Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Frankenmuth, MI 48734: Relocate before starting work (Required)

Work Location: In person