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Form of workJob Description
General Manager Position
Spark is a rapidly growing network of high-tech car washes with plans to conquer the US and beyond.
If you like being around actual human beings (rather than just seeing them on a computer screen), if you want direct access to the owners of the company with a clear path for growth, if you’ve ever wondered what would happen if you put a bunch of balloons through a car wash tunnel (the balloons wouldn’t burst because our state-of-the-art washers are so soft and precise), then Spark is the place for you.
We’re a young, lively, ambitious team with a mission to give every car a clean owner and every employee a fulfilling career. You’d be joining an innovative brand at the start of an exciting journey, with lots of potential for growth, advancement, and a clean car.
Job Summary: General Manager
Your role is to provide a safe, fast, friendly experience to customers while ensuring a clean, well-maintained facility. The General Manager is responsible for all aspects of the site and operations, they should treat their wash like home and run it as if it was their own business. Our profit share bonus structure is only one of the ways we empower our General Managers. In addition, Spark’s team of car wash professionals will provide the support to ensure the General Mangers success.
What you’ll be doing:
- Develop and maintain a team that delivers a consistent experience in a timely manner.
- Be the friendly face of Spark, offering customers a smile and prompt service.
- Role model a culture of ownership, accountability, training, service, and cleanliness.
- Identify opportunities to improve our customer service – we love hearing new ideas.
- Understand the importance of profitability and the impact the correct decisions make on the customer, staff, and brand.
- Ensure that the equipment is properly maintained so that the cars consistently come out with a mirror shine and smiles on the owners faces.
- Hiring/Firing, training, and scheduling to ensure a best-in-class team.
- This list is not exhaustive, the General Manager is responsible for everything at their wash.
Required Skills/Abilities:
- The General Manger position is an important role at Spark – you’re the face of our brand. You’ll be good with people and have a real sense of pride in your work.
- Spark is a fast-paced, dynamic environment – we’re looking for someone who can follow instructions but also work independently with a sense of timing.
- We’re looking for a candidate with great attention to detail – someone who can spot a problem quickly.
- Because we are growing, we are interested in candidates who also love to be curious, to learn, and to grow.
Physical Requirements/Working Conditions:
- The position requires the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as walking, standing, bending, stooping, and handling of tools/materials as well as lifting up to 50 lbs.
- The position requires the ability to see details at close range (within a few feet of the observer).
- The Customer Service Attendant position works in all types of weather conditions and requires an individual with availability to work a flexible schedule, including some evenings, weekends, and holidays.
