General Manager - The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton

About the OpportunityAre you ready to step into the role of General Manager for our contemporary Bankers Alley Hotel? We are seeking an innovative and experienced leader to join our team and guide our hotel to new levels of success.

As General Manager, your leadership and expertise will be instrumental in ensuring that our guests enjoy an unforgettable stay. You will oversee daily hotel operations and provide comprehensive leadership as we uphold our commitment to delivering exceptional guest service and achieving financial success.

About the HotelIn our charming hotel nestled in downtown Nashville, artistry flourishes and entertainment beckons just a few blocks away on Broadway. Delight in our carefully selected exhibits and savor the flavors of locally sourced southern cuisine at Gray & Dudley. Situated in the quaint Bankers Alley, we're conveniently located within a mile of iconic destinations such as Nissan Stadium, Bridgestone Arena, the Grand Ole Opry, and Ryman Auditorium. Experience the vibrant heart of Music City with us!

For more information on The Bankers Alley Hotel, click

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotels and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide effective leadership to hotel team members
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

What are we looking for?

Basic Qualifications:

• A minimum of 2 years General Manager or Hotel Manager experience managing a full service property with $10M or greater in revenue.
• Demonstrate creative thinking in operations, revenue management and sales & marketing.
• Proficient in creating critical paths for the successful launch of new concepts, opening hotels, re-branding, and repositioning.
• Effective communication skills, including the ability to articulate a clear vision, set expectations, and provide constructive feedback to drive team performance.
• Experience in cultivating and promoting a supportive and inclusive workplace environment where every team member feels valued and heard.
• Proactively engage sales and marketing initiatives and strategies, leveraging collaborative efforts to enhance local relationships, drive revenue growth, and achieve business objectives.

Preferred Qualifications:

• Renovation experience.
• Lifestyle/Collection hotel brand experience.
• Hilton brand background.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!