General Manager

GENERAL MANAGER
Mighty Dog Roofing is on a mission to transform the roofing industry, and we're looking for a dynamic General Manager who can blend sales expertise with operational excellence. Our commitment to integrity, innovation, and personalized service is what sets us apart. We're endorsed by the nation's top manufacturers and distributors, ensuring our customers receive top-tier products and services. If you're a roofing enthusiast who's passionate about making sales, managing projects, and exceeding customer expectations, Mighty Dog Roofing is where you belong.  This is an opportunity to partner with local owners who are invested in the Tucson community.
Perks:

• Compensation will be based on the candidate's experience: Base salary $60,000-80,000 and bonus based on profit and performance.
• Healthcare benefits to keep you healthy and energized.
• 401(k) with up to 4% company match.
• Company vehicle (truck) will be provided, ensuring you're equipped to take your sales pitches on the road.
• Some work-from-home flexibility may be available, allowing you to balance your sales activities more effectively.
• Training opportunities are provided, enhancing your sales skills and product knowledge.
• Attend Required training in Omaha, NE in June
  • Start Date approx. April 15 - April 29

Key Responsibilities:

• Build and train the sales team, fostering a competitive and goal-oriented sales culture.
  • Collaborate with the sales team to estimate project scopes for homeowners and potential customers, ensuring your sales pitches are well-aligned with our customers' needs.
  • Oversee day-to-day branch operations and profitability, leveraging your sales instincts to maximize revenue.
  • Generate sustainable revenue and build lasting relationships by expanding our customer base.
  • Execute a sales training program that equips your team with the skills and knowledge they need to excel.
• Execute standard processes for each project, overseeing the project production process from inception to closing the deal.
  • Ensure quality control by reviewing approved projects, ensuring that they are market-ready and primed for conversion.
  • Manage project materials by placing orders and coordinating deliveries while negotiating favorable terms with suppliers.
  • Schedule projects with customers and subcontractors, employing your persuasive abilities to keep clients engaged and informed.
  • Supervise on-site roofing replacement and repair projects, ensuring compliance with company policies and delivering excellent customer service while skillfully handling objections.
  • Oversee subcontractors on-site to ensure project completion, safety, and customer satisfaction, using your sales acumen to handle disputes and ensure a win-win resolution.
  • Maintain communication with customers throughout the project lifecycle, continuously building trust and demonstrating value.
  • Ensure project budgets and timeframes are met, keeping an eye on the bottom line while capitalizing on upsell opportunities.
• Oversee financial operations.
  • Submit payroll for owner review, ensuring that commissions and bonuses are accurately calculated.
  • Track and submit commission reports for owner review, showing your expertise in tracking and reporting sales performance.
  • Create business plans and financial budgets (90 days, 6 months, 1 year, and 2 years), utilizing your sales forecasting skills.
  • Hold weekly one-on-one meetings with owners, providing insights on sales performance and strategizing on improvement.
• Drive and optimize marketing initiatives.
  • Maintain 5-star reviews on Google and other platforms, leveraging customer satisfaction to drive more referrals and sales.
  • Engage in business development and networking, identifying potential clients and forging new connections.
• Address unexpected challenges and request support and expertise when necessary, demonstrating your resourcefulness and problem-solving abilities.
• Continuously improve team with coaching, recruiting, hiring, and training for industry and sales.

General Manager Requirements:

• High School Diploma or Equivalent
• Construction experience in sales, project management, and/or operations management
• Previous sales experience; home services preferred.
• Willingness to travel within our service area, the Tucson Metro Area, to engage potential clients.
• Completion of the Mighty Dog Roofing University Training Process, equipping you with in-depth product knowledge to drive sales.
• Proficiency with Microsoft Office Suite and a CRM (ours is Acculynx) to streamline your sales and customer management.
• Have and maintain a valid driver’s license.

Preferred Experience:

• Home Services/Roofing experience
• Comfortable with and a quick learner on new technologies
• Spanish language skills are beneficial but not mandatory, broadening your ability to connect with diverse customer groups.

Additional Responsibilities:
Please note that this job description may evolve over time and is not an exhaustive list of duties and responsibilities associated with this role.
Work Environment:
The General Manager at Mighty Dog Roofing will balance on-site projects and office-related tasks, applying your sales skills to manage projects effectively.
Position Type/Expected Hours:
This is a full-time position, and some on-site projects may require early mornings and late afternoons, making your flexibility in sales scheduling a valuable asset.
General Manager - Physical Demands:  
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers.  The Associate is exposed to typical office working conditions. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Human Resources Department at 402.925.3112 ext 4
This job search function is performed on behalf of Mighty Dog Roofing an independently owned and operated company, and not Franchisor, HorsePower Brands. Franchisor, HorsePower Brands and its affiliates, including HPB Recruitment LLC, is an independent contractor of Mighty Dog Roofing and does not have any authority to bind, commit, direct, or otherwise control Mighty Dog Roofing. Neither HorsePower Brands and its affiliates, including HPB Recruitment LLC nor Mighty Dog Roofing shall be deemed a joint employer of the other’s employees, and nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, fiduciary or agency relationship between the Parties for any purpose. Mighty Dog Roofing employees shall not be deemed “employees” or “leased” employees of HorsePower Brands for any purpose, in law or equity. 
Applicant acknowledges, understands, and agrees that Applicant is applying for an employment position of Mighty Dog Roofing and not HorsePower Brands or its affiliates], and that if hired, the Applicant shall be an employee of Mighty Dog Roofing, and not HorsePower Brands or its affiliates. Applicant acknowledges, understands, and agrees that any claims, disputes, causes of action, of any kind, in contract or tort, at law or equity, related to the employment of the Applicant by Mighty Dog Roofing, shall be made against Mighty Dog Roofing, and not HorsePower Brands or its affiliates. 
**EOE/E-Verify Employer**    
 

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