General Manager - Dallas

Yardstick is a boutique dog hotel providing a premium boarding and daycare experience to our customers and their dogs. Launched in Nashville in 2022, we have a passion for dog hospitality and ambitions to scale our concept across the country – and Dallas is our next stop.

We are seeking an experienced General Manager to help us launch the Dallas market and manage the day-to-day operations of our first location, with the expectation that this individual will play a key role in expanding our footprint across the greater DFW region.

Responsibilities

• Manage team of ~12 employees (full and part-time), including upfront training and ongoing development.
• Scheduling and labor cost management.
• Customer relations and guest satisfaction.
• Dog and employee safety.
• Facility management. Including supply purchasing and maintenance of a clean/sanitary facility.
• Community outreach and events. Candidate will be the day-to-day face of our first location.
• Work closely with CEO on business planning and process improvements.

Requirements

• 5+ years of people management experience.
• Prior experience in the pet services industry.
• Available to work nights, weekends and holidays -- we are open 365 days a year.
• Excellent customer service and people skills.
• High integrity, trustworthy and dependable.
• Ambitious and excited by the prospect of building a business from the ground up.

Other important information

• Location: Dallas, specifically the Design District.
• Training in Nashville: must be able to spend ~2 weeks in Nashville for on-site training late summer.
• Compensation: Competitive salary and incentive based compensation.
• Benefits: Medical, dental and vision insurance; paid time off.

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Keywords: dog hotel, pet resort, dog boarding, dog daycare, dog trainer, dog groomer, animal care, pet services, animal shelter, veterinarian, veterinary technician, vet tech.