General Manager

Job Description

The General Manager (“GM”) is a member of the exceptional leadership team. Within the role, this individual is responsible for the daily supervision of the non-clinical personnel and overall efficient operation of the surgery center. The GM demonstrates ongoing contributions to the organization’s core mission, values, and vision. Outpatient Surgery/ Ambulatory Surgery experience is preferred for this role.

Job Responsibilities:

• Supervises overall running of center(s), ensuring efficiencies and high reliability operations.
• Responsible for staffing of center and evaluating staff to ensure top performance.
• Manages costs and analyzes reporting from corporate to ensure all metrics are met.
• Oversee the work of the Material’s Manager to ensure cost efficiency.
• Key contact for physician’s onsite.
• Responsible for creating a positive work culture and fostering positive work relationships among staff, doctors and patients.
• Monitors staff’s payroll, including time cards, approves overtime, and time off requests.
• Implements and monitors office policies and procedures to ensure efficiency, training and compliance.
• Promotes compliance with government regulatory agencies and accrediting bodies.
• Maintains accreditation readiness.
• Identifies and seeks approval for facility improvements and repairs.
• Ensures that appropriate record keeping is maintained and incidents reported relative to the emergency generator, utilities, security, environment, and emergency preparedness drills.
• Assists with scheduling staff.
• Must stay abreast and compliant with current healthcare regulations, medical laws and ethics.
• Ensures patient records are completed timely and in line with corporate metrics.
• Ensure employee files are complete and up to date.
• Oversees registration of patients, to ensure efficiency and patient satisfaction from the first onsite contact within the center.
• Communicates with patients regarding inquiries and complaints.
• Responsible for the ordering of office and janitorial supplies.
• Maintains physician and staff credentialing files.
• Participates and leads in several committees including, Quality Assurance Performance Improvement Committee (QAPI), Utilization Committee Meetings, and Professional Standards Committee.
• Serves as a liaison, between the professional standards committee, medical staff, and all departments of the center, including responsibilities of reporting pertinent activities to the professional standards committee.
• Identifies improvement opportunities by benchmarking.
• Maintains patient, physician, and employee privacy and confidentiality per policy.
• Communicates effectively and courteously with visitors, physicians and their office staffs, patients, and employees.
• Additional duties assigned by C.E.O., and R.D.O.
• Travel to other facilities on a need be basis.

Skills and Qualifications:

• At least 2-years experience in a supervisory role or in an assistant role, in a similar setting.
• Knowledge of medical terminology.
• Familiar with medical record requirements.

Requirements:

• Proficiency with Microsoft Office; Ability to create spreadsheets/reports

Company Description

Since 2014, Prime MSO has developed and managed surgical facilities that provide patients with the highest level of surgical care. Today we are one of the reliable and independent operators of outpatient surgery centers in the Los Angeles area, covering virtually the full range of surgical specialties.

Our remarkable community of teammates, physician partners and health system partners are deeply committed to providing quality patient care and improving healthcare in America. Our focus on building strategic relationships with our partners enables us to acquire, develop and optimize facilities in an aligned economic model that enables better access to high-quality care at a lower cost.

While healthcare is in a constant state of change, we want to make sure it is always for the better. We believe that happier, more fulfilled employees and staff in a fun and dynamic work environment will ultimately provide the best care in the country. At Prime MSO, that means success. Talk to any of our employees about their experiences and hear the difference Prime MSO is making in their lives today.

Benefits

• Health insurance
• 401(k) match
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays
• Bereavement leave

Workplace Benefits:

Prime believes in fostering a rewarding and caring workplace environment. We understand the importance of work-life balance and appreciate the time our employees invest in us. To show our appreciation, we strive to create a fun environment. We celebrate all staff birthdays and major life events. We have at least two company-wide events each year including Derby Days where all Prime staff are invited to attend a fully paid for trip to racing tracks on a race day and a Holiday party usually at an upscale restaurant in downtown LA. We celebrate holidays at individual locations throughout the year including potlucks for Thanksgiving and Secret Santa or White Elephant events during winter. Working at Prime is like working with your closest friends and family.

We also strive to give back to our community. We proudly host food drives, toys for tots, and raise money for local charities in our area. When creating and conducting these charitable events, we always choose local charities where we can see where the charitable efforts in action.

To promote good work-life balance, we have adopted a competitive PTO policy where all first-year full time employees accrue 14 total days of PTO (almost three weeks of paid time off). The number of PTO days able to accrue increases with each year of employment too. We offer 48 hours of paid sick time to all full-time employees with part-time and even per diem employees able to accrue paid sick time based on hours worked. We also offer paid bereavement leave in the event of a close family member passing away.

Vision and Dental insurance are fully paid for by the company. We offer generous contributions to all medical health plans with increased contribution to managers. Our medical plans offered include HMO and PPO options with infertility coverage. As a Prime employee, you also have unique access to our surgical facilities and doctors for health needs as Prime strongly believes in the importance of access to good and affordable medical care.

Prime strongly values continued education and training for our employees. We assist our nursing staff in obtaining certifications when necessary and offer a tuition reimbursement program. We offer cross-training at our facilities so our employees can broaden their knowledge, skill, and experience. We believe in the importance of meeting your full potential and do all we can as a company to help you achieve it.