Gate Attendant

PRIMARY RESPONSIBILITIES

• Manage access gates on a large manufacturing site to allow entrance or exit for deliveries, vendors, and visitors.
• Direct deliveries and personnel to appropriate area on the campus.
• Maintain a daily vehicle log of inbound and outbound traffic.
• Follow all safety and site policies and procedures.
• Generate Incident Reports that may include photographs and detailed information of an event.
• Observe and report incidents or suspicious activity as appropriate for the circumstances and/or as required by the Company.
• Inspects buildings, equipment, and access points.
• Ensures all department policies and procedures are maintained and followed.
• Makes decisions with an understanding of procedures, company policies, and business practices to achieve desired results.
• Responsible for monitoring of the property and access control.
• Reports atypical situations to management.
• Responds and reports on all emergency, fire, and safety hazards.
• Promotes positive public relations by offering courteous service to customers, visitors, and guests and responding to their requests.
• Assesses monitoring faults and prioritizes, responds, and escalates accordingly.
• Prevents losses and damage by reporting irregularities.
• Informs violators of policy and procedures.

REQUIRED QUALIFICATIONS

• Ability to provide excellent customer service to visitors, vendors, and employees.
• Ability to work independently in a variety of environments and weather conditions.
• Ability to deal firmly, tactfully, and courteously with people.
• Ability to demonstrate patience with people who are under stress.
• Ability to communicate effectively, both orally and in writing.
• Ability to manage multiple priorities with frequent interruption.
• Tech savvy including the use of telephone, camera, and access control systems as well as e-mail, database, and other computer applications.
• Must demonstrate good judgement.
• Must be of good character, trustworthy, reliable, and dependable.
• Must present a professional business image through appropriate business attire and grooming.
• A positive attitude and ability to work well under pressure.
• Does high-quality work while unsupervised.
• Willing to follow instructions and ask questions for clarification if needed.
• Valid driver’s license with a good driving history.