Gate/Parking Attendant

Who You'll Work For?

Dallas Arboretum and Botanical Garden's mission is to build and maintain a public venue that promotes, art, enjoyment and knowledge of horticulture.

We are committed to excellence, good management and fiscal responsibility.

Located on the shores of White Rock Lake, the historical Dallas Arboretum's 66 acres include complete life science laboratory with endless potential for discovery.

What You'll Do:

The Gate Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our visitor's/client's expectations. Depending on the needs of the location the Gate Attendant provides customer service, including helping customers with entry/exit transactions. The Gate Attendant works closely with fellow team members, Security, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure parking lot does not over fill available spaces.
• Perform daily patrols.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Supervisor/Manager
• Immediately report any accidents, incidents or safety concerns to Security, Parking Supervisor/Manager or MOD.
• Communicate professionally at all times with guests, clients, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.

QUALIFICATIONS, SKILLS & EXPERIENCE:

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Continuous moving around the property by walking for extended periods of time, sometimes for entire duration of shift
• Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat, cold and rainy weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.
• Schedule 8am-6pm / evening shift 5pm-midnight

Dallas Arboretum is an equal opportunity employer, and we value diversity at our company. Dallas Arboretum does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Dallas Arboretum and Botanic Garden complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.