Garden Services Team Leader

Highridge Landscaping, Inc. is an award-winning company serving Bozeman and the surrounding areas. Based in Bozeman, MT, Highridge Landscapes is a leader in custom residential landscapes. Our company focus is high-end residential properties, for which we design, install, and maintain beautiful outdoor environments. Together as a team, we work in an exciting, high performance culture and love bringing high quality people to our team.

Position Title: Garden Services Team Leader

The Garden Services Team Leader is experienced in landscaping and horticultural practices with a focus on plant health for commercial and residential customers. The Garden Services Team Leader is responsible for excellent client and team communication, discovering, proposing, estimating, selling, coordinating, and leading work that will provide successful opportunities for enhancements and retention of clients. In this role we are always looking for opportunities to be helpful, solve problems, and enrich the experience of clients. This position supervises approximately 2-4 team members.

Description of Duties:

Client Management

• Maintain relationships with all clients to ensure satisfaction and promote sales and referrals through consistent weekly communication and quarterly site walks
• Understand clients’ needs and develop short and long term enhancement plans for clients’ properties
• Timely and professional communication via email, phone calls, texts, or any other format.

Sales

• Be knowledgeable and informed of all company services and be able to prepare estimates, proposals, and negotiate sale across all services
• Communicate the vision for enhancements with other departments to ensure clients expectations are met
• When applicable, provide proposals for Garden Services and enhancements

Horticulture and Garden Quality

• Responsible for the overall health of the landscape by managing service items, horticulture, client requests, and irrigation management
• Work on site with crew and provide feedback and mentor on proper techniques, problem solving, and ways to be more efficient
• Provide feedback and written tasks (pictures) for the crew to ensure clients’ requests are being met and proper horticultural maintenance and high quality is being provided
• Promote safety in every aspect of the job by upholding PPE policies
• Be knowledgeable of services provided in agreements and ensure services are provided in an accurate, efficient, and timely manner
• Communicate with crew and manager of any significant issues on accounts with a response and resolution

• Perform all other assigned duties.

Knowledge, Skills, and Abilities

• High School Diploma or equivalent
• Minimum of 3 years of experience in horticulture or related field
• Understanding of basic horticultural practices related to the overall health of the landscape
• Ability to read and write
• Good communication and training skills; ability to provide direction to and motivate team members
• Good organizational, planning, and time management skills
• Problem solving skills and an eye for detail relating to landscaping
• Basic computer skills

Preferred:

• Bachelor’s degree in Horticulture or related field
• Prior supervisory experience, preferably in a service-oriented environment that involved outdoor work
• Bilingual in English and Spanish

Required Licenses and Certifications

• Valid Driver’s License that is not currently suspended or revoked (driving record must meet the insurance carrier’s policy requirements and Highridge Landscapes Inc. driving standards)

Compensation and Benefits:

If you’ve got what it takes, you will join a company with a great reputation and enjoy considerable growth potential, along with:

• Competitive Hourly Wage/Salary
• Insurance Reimbursement
• Vision and Dental Insurance

• Paid Holidays
• Paid Time Off
• Company Sponsored Training
• Annual Performance Bonus

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Horticulture: 3 years (Preferred)

Work Location: In person