Game Master/ Game Host

Escapology is the world’s fastest growing escape game franchise, with over 80 venues signed and 53 operating around the world. Based at our store in Clackamas, Oregon, we are seeking Game Masters and Game Hosts to join our team. The successful applicants will become an integral part of our team. You’ll report directly to the Venue General Manager and Assistant Manager.

Job Description:

• Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check in; pre-game service; running/game mastering multiple games at once; interacting with customers; post game experience).
• Reset games after they have been played Perform general tasks around the venue to assist in its operation.
• Upsell games and merchandise to customers.
• Deliver an excellent and professional customer service experience to customers.
• Maintain safety standards.
• Cleaning and sanitizing the area in and around venue to high standards.
• Standing for extended periods.

General Characteristics:

• Outgoing and confident with good communication skills.
• Welcome guests with a warm welcome, smile, and positive attitude.
• Flexibility for hours worked.
• MUST be available on weekends and holidays. Most of hours will come from weekends.
• Must be able to stand, stoop and lift objects up to 20 pounds during a shift.
• Fun and friendly.
• Basic computer operation with the ability to type quickly and accurately.
• Able to multitask; able to manage high pressure situations.
• Good initiative; does tasks that need doing without needing prompting.
• Able to work within a team; a good team player.
• Must be 18+
• Must be very detailed oriented.
• Must have customer service experience.

Job Type: Part-time

Pay: $15.45 - $15.75 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed
• Weekends only

Application Question(s):

• Upon employment, would you be able to obtain an Alcohol Serving Permit? (Must be 18 or older to obtain)
• Please list your availability Monday-Sunday.

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person