Job Summary
Furniture Sales Consultants at Martin Furniture & Mattress are knowledgeable in sales, and product knowledge. They provide information on product features, explain how those features impact the customers experience, and they recommend related options to complete an entire project to the customers standards. They follow up on details related to furniture and mattress orders and installation. They are interested and engaged in the world of design and current trends.
Furniture Sales Consultants are responsible for building relationships with customers, co-workers and manufacturers. They are the face of Martin Furniture & Mattress and are expected to conduct business in a professional way that honors our legacy and mission.
Essential Duties and Responsibilities
Are you the type of person that ignores a piece of trash on the flooror would you pick it up?
The successful Furniture Sales Team Member will possess a great attitude and a servants heart. We believe that the technical features and benefits of the products are important to know and explain. We expect that you will maintain up-to-date knowledge about furniture, mattresses, design and decorating concepts. Your professional demeanor and attitude also play a tremendous part in the fit that you will be on the team. We are looking for a Team Member who can work within the team but also take initiative independent of direct supervision.
Our goal for you is to be considered a Trusted Advisor to our customers rather than an order taker, determining customer needs by focused questioning and discovery of the best solution for the customer. Cross selling of related products that fit with the customers vision is a part of the Furniture Sales Team Members day along with informing customers of current promotions and special opportunities.
Being a Trusted Advisor also requires empathy and tact, especially when faced with a challenging situation. Good communication skills are essential when dealing with customers as well as other Team Members who might be in different locations. You will create and contribute to positive working relationships with manufacturers and other team members to achieve sales goals.
This position will require working a variety of hours that may include early mornings, weeknights and Saturdays and at certain times, extra hours beyond the normal schedule. We will not require you to work any overnight or Sunday shifts.
Perform other duties and responsibilities, as assigned.
About Martin's
The roots of Denmar Associates trace back to 1973 when Mr. Martin made the decision to start servicing household appliances in addition to repairing other items. Today, we remain family owned and operated, with a passion to serve others in a God honoring way. We are a faith-based company and strive to live out our faith by allowing the Bible to guide and direct our everyday decisions. Our goal is to serve our Team Members and customers according to these same guiding principles. With four divisions serving customers in six states on the East Coast, Martin Appliance, Martin Water Conditioning, Martin Furniture & Mattress and Pure Test Laboratory serve countless residential and commercial customers with an attitude of care and respect which builds a spirit of cooperation and trust.
We believe success is a mixture of many things and can be defined in various ways. We need the right people on our Team to bring together great strategy and world-class products to meet the diverse needs of our exacting customers. Sustaining future growth and meeting goals we set for ourselves is dependent in large part upon how well we attract, enable, and reward the best people to join us on this journey.
We are looking for a motivated team player to join our Furniture Sales Team to help deliver our business strategy and work with other great people to help our company achieve both short and long-term objectives and goals.
Our Mission is to glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards of all things entrusted to us.
Our Core Values are:
Integrity | Passion to Serve | Team Building | Excellence & Value
Personal & Professional Development | Work Life Balance | Stewardship