Full Time/Part Time Center Associate

Immediate opening for a Center Associate at The UPS Store in Indian Trail. Eligible candidates should be able to quickly assess customer needs, multi task projects and be a self-starter. The ideal candidate has an outgoing personality and strong desire to work with people. He or she is driven to succeed, energetic self-starter, team-player who is trustworthy and a fast learner.

Retail customer service experience, graphic design or print production experience is a plus.

Position requires availability of 20-30+ hours per week during store hours. Eligible candidates must have reliable transportation and able to work weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES TO INCLUDE THE FOLLOWING:

(Other duties may be assigned)

- Smile. Greet customers and determine how to exceed their expectations.

- Meet with clients and accommodate design needs to their request or ideas.

- Ability to brainstorm and create design ideas for customers.

- Demonstrate attention to detail and time management skills

- Operate copiers, fax machines, binding equipment and other office machines, in a safe, efficient and productive manner. Help customers operate copier and computer.

- Receive, sort and place mail in mailbox modules accurately

- Record all sales transactions on Point of Sale System (POS) and accurately process cash, check and credit card transactions.

- Pack contents for shipping using established procedures and products.

- Operate iShip and all other software for shipping.

- Receive and process packages for courier shipping, including lifting and weighting packages on scale, accessing iShip software, generating labels and retrieving from customers vehicle when requested.

- Write documents for traces and shipping claims.

- Witness documents for customers where applicable.

- Become a notary and notarize customer documents when appropriate and according to the requirements as specified for the State of North Carolina

- Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies; being informed of product specifics (i.e. warranties, durability claims, pricing, etc.)

- Close out register to include: reconciliation of cash, checks, money orders, credit cards and all other transactions accurately and in accordance with Company policy and procedure.

- General housekeeping duties

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.

Other Skills and Abilities:

- Ability to lift 50lbs. Regularly

- Ability to stand for extended periods of time.

- Must be able to multitask and be a self-starter

- Manual hand dexterity required to operate cash register, clean paper jams from copiers and fill out customer paperwork.

- Passionate, high energy and outgoing personality

- Ability to problem solve and think critically through challenging scenarios

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Work Location: In person