Address
Form of work
SalaryGeneral Summary
Under the supervision of the Lobby Service Manager and in compliance with established policies and procedures, performs a variety of customer services including but not limited to teller and sales activities. Answers questions from existing customers, prospective customers and branch staff concerning products and/or services provided by the bank.
Essential functions
- Perform all paying and receiving teller functions.
- Open night deposit vaults daily.
- Receive and process all night deposit bags.
- Banking Relationships
- Solicit new business
- Service existing loans
- Answer any customer inquiries
- Accept loan payments
- Issue Cashier Checks
- Issue Temporary Checks
- Accept Stop Payments, Wires, Change of Address
- Redeem U.S. Savings Bonds
- Assist customers with Online Banking and Mobile Banking Inquires
- Close deposit accounts.
- Service existing deposit accounts.
- Answer customer inquiries.
- Performs account-related maintenance.
- Receive and verify other types of payments, such as safe deposit box rentals, purchase of bank checks, utility bill.
- Packages and exchanges coin and currency as needed and according to accepted practice.
- Responsible for the processing of the Savings Bonds and that they are completed accurately.
- Responsible for accuracy and timeliness of Reg CC Holds.
- Initiate and follow-up research requests.
- Responsible for monitoring cash levels and balancing cash.
- Responsible for completing Cash Transaction Reports and $3,000 Log accurately and according to regulation and current laws.
- Ensure that all proof documents are correct and arrive within established time limits.
- Knowledgeable of all technology utilized as related to the areas of responsibility.
- Follow through on established Training Curriculum.
- Other duties as assigned.
Work Schedule
Monday-Friday from 7:50 am - 5:00 pm
