Full-Time Teller

Position Summary for Full-Time Teller

The individual hired for this position will provide our valued members exemplary customer service as you accurately and efficiently process everyday banking transactions such as deposits, withdrawals, transfers, payments, and more. Truth is, you will interact with more members than anyone else. To be a successful Teller, we are looking for an individual that enjoys and displays the following attributes:

• Exhibits enthusiastic, persuasive, and dependable job execution and ideas. Isn't afraid to strike up a conversation and find an opportunity in every member transaction.
• Inspires others to take immediate action.
• Focus-driven on the vision and intended expectations for a completely satisfying member experience. Ensuring that transactions are conducted with precision and without error.
• Takes pride in truly caring for our members' financial well-being like family
• Pushes through all obstacles to finish a task, and thrives in a fast-paced environment while maintaining professionalism and working efficiently.
• Fluent Spanish and English in verbal and written communication is desired.

As a Teller, you will build professional relationships with credit union members and coworkers by promoting a positive, helpful, and friendly team environment. You will contribute your unique talents, skills, and experiences to help our members, your team, and our credit union get better every day, providing exceptional member service by caring for everyone like family. You'll get to cross-sell and refer credit union products and services to fulfill our members' financial needs. We are engaged and partner with other organizations in the Smith County communities we serve and we do that by participating and volunteering in various community events and initiatives. You'll also gain a career with Kelly Community! We provide a reputable environment with opportunities for growth, a commitment to develop a knowledgeable staff, and caring for each other like family!

Company Highlights

Kelly Community Federal Credit Union is ranked as one of the top-rated, financially sound financial institutions in the United States. Located in Tyler, Texas, our organization has consistently grown year after year. At over $150 million in assets, Kelly Community is a full-service banking institution offering a large suite of financial products and services. Our focus is on fulfilling our mission statement: We care for members like family! Our values are teamwork, develop, and advocate.

Not only do our members love us, but our employees do too! Kelly Community is seeking talent that will craft a bridge between the strengths of the individual and how they approach the work they do for us. We offer a competitive and comprehensive salary and benefits package, and Kelly Community is consistently rated among our employees as a great place to work through annual evaluations. If you are looking for a place with purpose to live out the credit union philosophy of people helping people, apply today! We can’t wait for you to join our family!

Teller/Concierge Compensation

Pay: Starting at $14/hour DOE and eligible for incentive pay; Paid Bi-weekly

Benefits:

• Retirement - 401k with employer match up to 5% after 90 days as a payroll employee
• Medical, Dental, Vision, Disability Plans, and Voluntary Insurance - eligible on the 1st of the month following initial 30 days of employment with the credit union
• Basic Life/AD&D paid by employer
• Allstate Supplemental Insurance

Leaves: Paid Vacation, Sick, Bereavement, Jury Duty, Volunteer, Paid Holidays (11 annually)

Position Classification: Non-Exempt

Scheduled Hours: Full-Time with availability for shifts between 8:00 AM to 6:00 PM M-F, Plus rotating Saturdays 8:45 AM - 1 PM

Summary of Qualifications for Teller/Concierge

Education: High school graduate or GED

Experience: At least six months or more of cash handling, customer service with sales, or related experience.

Other required qualifications:

• Good typing skills (at least 40 wpm)
• Good Data Entry (at least 6,000 kph for 10 key by touch and at least 8,500 for data field entries)
• The ability to work hard, find solutions and have fun
• Excellent listening ability and verbal and written communication
• Professional appearance and a genuine and self-starter attitude
• Passion for providing outstanding service to our members
• The ability to collaborate with team members
• Able to plan and prioritize workload, strong attention to detail, with a focus on accuracy and quality of work
• Ability to multitask in a fast-paced environment
• Fluent Spanish and English is preferred

Items to Review Before Proceeding

Please review the following attachments before proceeding with your application:

• Job Description(s)
• Summary of Your Rights Under the Fair Credit Reporting Act
• Kelly Community Federal Credit Union Selection Process

Kelly Community Federal Credit Union Application Process

The following is our typical selection process and timeline. Please keep in mind, this timeline and process may vary from position to position.

• Initial Screening (within 3 business days of application)
• Skills Testing (based on applicants scheduling of skills testing. No more than 5 days)
• Telephone Screening (within 3 business days of passed skills testing)
• 1st Interview (Approximately 3-5 business days or dependent on the number of applicants; please refer to job posting for any scheduled dates)
• Profile Assessment (within 3 business days of passed interview)
• Follow-up interview (within 5 business days of profile assessment. Dependent on position; *not required in all processes)

Typical time to hire if the candidate passes all processes: 21 days to hire