This is a brand new restaurant that is currently under construction. Opening date TBD.
Position Overview:
We are currently seeking outgoing and detail-oriented individuals to join our team as Hosts/Takeout Coordinators. As a Host/Takeout Coordinator at Broadaxe Broadway Bar & Pizza with Broadaxe Restaurant, you will serve as the first point of contact for guests, ensuring they receive a warm welcome and facilitating efficient takeout orders.
Responsibilities:
- Warmly greet guests as they arrive and provide them with menus and seating options
- Manage the waitlist during peak dining hours and quote accurate wait times to guests
- Maintain a clean and organized lobby area, including managing coat check services if applicable
- Coordinate takeout orders, ensuring accuracy and timely preparation
- Answer phone calls and inquiries regarding takeout options, specials, and restaurant policies
- Process takeout orders accurately and efficiently using the POS system
- Collaborate with the kitchen and service staff to ensure smooth execution of takeout orders
- Provide exceptional customer service by addressing guest inquiries and resolving any issues promptly
- Assist in maintaining cleanliness and organization throughout the restaurant as needed
Qualifications:
- Previous experience in a customer service-oriented role preferred
- Strong communication and interpersonal skills with a friendly and outgoing demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with a focus on accuracy and efficiency
- Comfortable working with POS systems and handling cash transactions
- Flexible schedule, including evenings, weekends, and holidays
- Knowledge of restaurant operations and familiarity with takeout procedures is a plus
Benefits:
- Competitive hourly wage
- Opportunities for advancement and professional development
- Employee discounts on food and Axe Throwing
- Dynamic and collaborative work environment in the heart of Broadway
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for the Host/Takeout Coordinator position at Broadaxe Broadway Bar & Pizza with Broadaxe.
Job Type: Part-time
Pay: $10.85 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person