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Form of workFormed in 1934, Telhio Credit Union began as a credit union for Columbus Telephone Company (now AT&T) employees. Over 85 years later, Telhio now serves over 70,000 member-owners throughout central and southwest Ohio though our 13 full-service branch offices, online and with our mobile app. As the 6th largest credit union in Ohio, and the #1 ranked SBA Lender among Ohio credit unions, Telhio is a strong financial institution that continues to serve its members and community through extraordinary service and innovative financial solutions. After generations of service and growth, we never lose focus of our original three core values - Caring, Commitment, and Integrity.
Position Summary:
The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive-through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 2pm (40 hours/week).
What you will do:
- Present an overall professional image in the areas of dress, communications and conduct
- Process Financial Transactions (i.e., cash withdrawals, deposits, payments, and account maintenance, loan / visa payments
- Process transactions accurately and efficiently
- Inform Members about Products & Services and current promotions (i.e. referring members to Telhio's Investment Services and Lending teams)
- Conform/Comply with all applicable Telhio policies and procedures and regulations
- Balance cash drawers accurately
- Perform positively in a team environment, working toward achieving branch performance goals
What you will need:
- Must have previous customer service and cash handling experience
- Previous banking experience is a plus
- Effective communication skills (oral and written)
- Strong organizational skills to provide a high level of accuracy on all transactions
- Possess team "attitude" and professionalism at all times
- Strong computer/PC skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
- High School graduate or G.E.D.
- Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
What you will earn:
- Competitive pay
- Opportunity to earn incentive pay
- Benefits: several medical plan options, dental, free vision, free life and free disability insurance
- Additional financial incentive programs for employees enrolled in our insurance
- 6% matching and immediately vested 401(k) plan
- Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
- Opportunity for personal career growth, continued education and mentorship programs
- Volunteer opportunities impacting the local community
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer
