Address
Form of work
SalaryResponsibilities:
- Perform night audit duties, including reconciling and balancing daily financial transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare and distribute daily reports to management and other departments
- Provide exceptional customer service to guests during check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with front desk duties as needed, including answering phones, making reservations, and assisting with guest services
- Ensure the safety and security of the hotel premises during overnight shifts
Experience:
- Previous experience in a hospitality or hotel setting is preferred
- Familiarity with phone systems and phone etiquette
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of front desk operations and hotel procedures
- Bilingual skills (if applicable) are a plus
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours. Your attention to detail, excellent communication skills, and ability to provide exceptional customer service will contribute to our guests' positive experience. If you are looking for an opportunity to work in the hospitality industry and have a passion for delivering outstanding service, we encourage you to apply.
Job Type: Full-time
Pay: $13.25 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
