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SalaryJob Location: Hershey, PA
Job Type: Full-Time Hourly, Year-Round
Hourly Pay Rate: $18.50 or more based on experience
Minimum Age: 18 years of age or older
Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays
Who We Are
Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.
Our team members are the key ingredient that bring our exceptional food experiences to life. Hershey’s Pastry Cooks work directly with other team members to produce the amount of pastry and dessert items needed for the day and are responsible for the fulfillment of orders and serving guests at our sweets locations which are indoors or outdoors. Excellent perks, career growth, customer-focused service, and the opportunity to further the culture of hospitality that our founder, Milton S. Hershey, to make Hershey’s Chocolate World the best place to work.
A Day in the Life
- The Hershey’s Pastry Cook will provide prompt and courteous service to Hershey’s Chocolate World guests
- Follows HACCP policies and procedures to ensure the safe production of all food items
- Maintain the daily production of pastry items and desserts and coordinate needs of all Sweets locations (Bake Shoppe, Coffee Cocoa, Reese's Stuff Your Cup, S'mores and More Kiosk, and Ice Cream)
- Employee will work with industrial kitchen equipment to produce pastry and dessert items
- Complete daily checklists, properly rotate, label, and store prepped food items
- Monitor hot and cold food holding temperatures and other required food safety duties
- Decorate pastries, cakes, and gourmet chocolate treats
- Meet all food safety and sanitation standards
- Maintain online and onsite event order forms for pastry orders
What You’ll Need
- Candidates must possess (or be able to complete within 6 months) ServSafe Food Handler certification
- Leadership skills in motivation and teamwork to complete daily production requirements for bake shop
- Ability to react quickly to special situations
- Perform bakery and guest service skills typical of a kitchen environment (decorative and piping skills, knife skills, following recipes, attention to detail, etc.)
- Serve food and beverages according to standards for portion and presentation
- Display pastry items and desserts according to standards
- Accuracy in money handling, order taking, and execution of directions
Who We Are Looking For
- Individuals with a high school diploma or GED equivalent is preferred but not required.
- Individuals with 1 year experience in a bake shop, restaurant, or hotel pastry position is required. Decorating and Piping skills are required for this role.
Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:
- Must maintain a neat appearance and meet the uniform standards
- Must be able to push, pull, lift, and carry up to 25-50 pounds. Overhead lifting may be required.
- Must be able to walk or stand for up to 8 hours
- Requires repetitive motion of the hands, wrists, and forearms
- Requires bending, stooping, lifting, and twisting
- Good communication skills
- Ability to perform basic math functions
- Must be able to work at a fast pace and remain focused, accurate, and efficient
- Ability to function effectively as part of a team
What’s in it For You?
- Free meal and non-alcoholic drinks for every shift worked
- 50% discount on all Hershey Kitchen’s and Bakery food items
- Employee recognition programs, cook-outs, and many other activities
This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans
If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).
