- Receives emergency request for service by radio and telephone, determines appropriate response according to location and nature of problem and procedures of the department;
- Receives non-emergency requests for service and provides information to callers when response in person by police, fire, or rescue agency is appropriate;
- Operates and monitors multiple emergency radio frequencies;
- Operates and enters information into the computer aided dispatch system;
- Maintains communications with responding emergency units to assist them in any manner necessary to complete proper response;
- Documents and records requests for service and tracks response and disposition of calls according to policy and procedures;
- Ensures that all call information is relayed to the responders and entered into the CAD record;
- Operates and monitors national and statewide criminal information network Teletype system;
- Implements emergency call-out procedures as appropriate;
- Operates other related equipment, including voice recording units, telecommunication device for the hearing impaired, Miss Utility, RIOS Interoperability System, Backup Telephone System;
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
Education:
- High school or equivalent (Preferred)
Experience:
- Typing: 1 year (Preferred)
- Dispatching: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person