Information Management Analyst (Police Dispatcher/Communications) (3898)

Eagle Harbor, LLC, a subsidiary of Three Saints Bay, LLC and a Federal Government contracting leader is seeking an Information Management Analyst (Police Dispatcher/Communications) to join our team in Arlington, VA.
Responsibilities:

• Answer all incoming communication to the DEA Command Center.
• Interview callers and obtain relevant information for appropriate referral
• Maintain a daily log of events reported to the Command Center
• Record all information regarding significant enforcement activity, critical incidents, and threats in a database, notifying appropriate agency managers depending upon the activity
• Operate all equipment in the Command Center in support of the day-to-day operations and during Crisis management
• Conduct law enforcement database queries
• Data input of information into the Hazardous Waste Disposal Systems (HWDS). Immediately provide callers with a control number for the HWDS
• Complete required Critical and Reportable Incident Reports and other email/written communication as required by agency management
• Operate the following equipment when the Crisis Management Team is activated

- Wall-mounted monitors
- Stand-alone computer, Agency Network and Classified Network workstations
- RBD/HDMI interface with computers and laptops
- Multi-line telephone system and patch panel
- Secure and non-secure telephones and facsimile machines

• Receive secure documents and telephone calls for input of data into DEA databases and issue computer generated "control numbers" back to the field office via telephone, email or secure facsimile

Requirements:

• US Citizen
• Ability to pass a pre-employment background check
• Active Secret Clearance is required
• Ability to pass Agency Clearance
• Possess skills and diplomacy in dealing with a wide range of callers.
• Skilled in listening with the ability to effectively articulate detailed information to the appropriate official in a logical and clear manner
• Ability to organize material into clear, grammatically, correct written reports
• Ability to easily learn new databases to input/retrieve data and attend any required training, if required
• Excellent MS Office Suite skills (MS Word, Excel, Office, etc.)
• Ability to work an 8 hour rotating shift schedule with the possible rotation depending on the needs of the DEA

Position is in Arlington, VA
Apply at: https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=69&rid=3898
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.