The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the HSHA custody and to assist all stakeholders in a professional and friendly manner when needed.
DUTIES & RESPONSIBILITIES
Customer Service
- All HSHA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a HSHA staff member comes into contact with when working.
- Promote the HSHA in a positive manner.
- Communicate with others with respect.
- Create a positive work environment by limiting negativity.
- Be efficient, a team player, positive and proactive in problem solving.
Animal Care
- Feed animals and clean kennels.
- Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room).
- Assist in preventing shelter disease transmission.
- Observe animals for any sign of illness or behavior issues and report it accordingly.
- Create, maintain and file paperwork accordingly.
- Show animals for visiting customers and assist with adoptions.
- Take in, sort and put away donations.
- Assist customers by answering questions.
- Maintain the organization and cleanliness of the shelter.
- Assist other staff members when needed.
- Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.
- Assist with different programs including TNR, enrichment, fostering, pet food pantry and others.
- Providing enrichment to animals including but not limited to working playgroups.
- Provide and assist in behavior modifications to animals when needed.
- Providing medications or other treatments to animals as assigned.
- Other duties as assigned.
Diversity and Inclusiveness
- Work effectively with individuals and colleagues from diverse communities and cultures.
Safety
- Ensure a safe work environment; following all safety guidelines and modeling safe work practice.
- Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.
- Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.
QUALIFICATIONS
- A high school education or equivalent.
- Ability to bend, kneel and stand for long periods of time.
- Ability to lift 50lbs.
- Ability to multitask under high-pressure situations.
- Work in loud environments on hard surfaces.
WORKING CONDITIONS
- Work is performed in a shelter setting.
- Consistent bending, reaching, kneeling, and standing for long periods of time.
- Subject to animal bites and scratches while handling animals.
- Repeated lifting and carrying of animals weighing up to 50 pounds.
- Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person