Overview:
Join our team as a full-time Airbnb Cleaner, Co-host, and Assistant and become an integral part of our hospitality operations. We are a dynamic company dedicated to providing exceptional guest experiences in the picturesque High Rock Lake area of Lexington, North Carolina. With our corporate office located in Concord, NC, this role requires a reliable car for commuting between locations. If you are detail-oriented, organized, and passionate about delivering top-notch service, we want you on our team!
Responsibilities:
- Perform thorough cleaning of Airbnb properties to ensure they are guest-ready at all times
- Manage guest check-ins and check-outs, providing a warm welcome and ensuring smooth transitions
- Respond promptly to guest inquiries, concerns, and requests, delivering excellent customer service
- Coordinate maintenance and repairs as needed, ensuring properties are well-maintained
- Assist with inventory management, restocking supplies, and managing laundry operations
- Collaborate with the property owner to optimize pricing, occupancy rates, and guest satisfaction
- Handle administrative tasks such as scheduling, email correspondence, and record-keeping
Requirements:
- Previous experience in housekeeping, hospitality, or property management preferred
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to maintain high cleanliness standards
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency with technology and willingness to learn new software platforms
- Reliable transportation (car) and valid driver's license for commuting between High Rock Lake area and Concord, NC
- Flexible schedule, including weekends and holidays, to accommodate guest needs
Pay Range: $14-17 per hour
Benefits:
- Competitive salary within the specified pay range, commensurate with experience
- Paid time off
- Opportunities for advancement and professional development
- Work in a dynamic and supportive team environment
- Make a meaningful impact on guests' experiences and our company's success
How to Apply:
If you are passionate about hospitality and ready to join our team, please submit your resume and a brief cover letter outlining your relevant experience and why you are the perfect fit for this position. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
Travel requirement:
- Up to 50% travel
- Up to 75% travel
Ability to Relocate:
- Lexington, NC 27292: Relocate before starting work (Required)
Work Location: Hybrid remote in Lexington, NC 27292