Fulfillment Position

Mido Lotto is experiencing rapid growth as people discover a safer, more convenient and more enjoyable way to play their favorite Lottery games online. Every ticket ordered on Mido Lotto is fulfilled at an officially licensed retailer in the state, and the integrity of the ticket fulfillment process is absolutely paramount to us and our customers. We're looking for someone to help process our daily Lottery orders with precision and accuracy on a part time / flexible basis for about 4 hours per week on Fridays & Saturdays. This is a great role for someone looking for extra hours in the evening.

Here's what you'll be doing

• Processing daily Lottery orders from our customers with the utmost accuracy
• Performing order reconciliation and filing
• Monitoring key hardware, including computers, scanners, & Lottery Terminals
• Collaborating with internal teams on customer questions and issue resolution related to orders
• Become a subject matter expert on fulfillment for your location with an eye on identifying opportunities to continuously optimize our operations

You'll need these qualifications:

• Minimum of 18 years old
• Availability to work evenings and weekends (Friday & Saturday)
• Process oriented with high attention to detail
• Experience with both hardware and software technology
• Strong communication and interpersonal skills
• A proactive attitude, taking the initiative to act when needed and continuously striving for improvement

It would be nice if you...

• Have a specific understanding the Lottery space and the regulations, processes and technology involved in Lottery ticket purchasing
• Prior retail sales and/or operations experience
• Have familiarity with Google Workspace (Google Docs & Sheets)