Fulfillment Associate

Industry veterans with fresh ideas for the ticketing industry. We provide tickets to live events and shows across the nation. We pride ourselves in offering the best experience to our customers. Our technology is what allows us to outperform our competitors and deliver tickets smoothly to fans.

Event Ticket Fulfillment Associate

Salary - $40,000 - $45,000 per year

Job Type - Full-time

Work Schedule is Monday-Friday 9:00am - 5pm with rotating weekend schedule

Our Event Ticket Fulfillment Associate will work closely with the Head of Operations to manage event ticket inventory as well as fulfill orders. It’s important to be a quick learner, have strong problem solving skills, and have the ability to work with and navigate through computer software and websites efficiently. It’s also crucial that this position maintain a level of professionalism as this position is the main person of contact for the ticket exchanges (Vivid Seats, Stubhub etc) when it comes to any information regarding orders.

Full Job Description:

The Event Ticket Fulfillment Associate position’s main objective is to manage/organize event ticket inventory. As well as receiving and processing incoming orders and making sure every part of delivery is completed.

Role Includes:

• Coordinating with major ticketing exchanges (Stubhub, Vivid Seats, SeatGeek, etc) to solve order related issues
• Working with our point of sales system and utilize software to upload / download, and transfer inventory inorder to fulfill orders to exchanges and customers
• Figuring out problematic orders as well as errors and addressing them
• Entering purchase orders into our POS system
• Organizing/Updating spreadsheets
• Organize and maintain the upkeep of the fulfillment email

The applicant(s) we are seeking to hire must possess the following key skill sets:

• Quick learner
• Strong problem solving skills (ability to recognize problems and come up with a solution)
• Willingness to work outside of normal business hours (weekend rotation shifts as well)
• Strong computer skills (specifically Excel/Google Sheets)
• Excellent interpersonal communication skills
• Being detail-oriented is a must
• Reliable and trustworthy

Position is 100% on-site in Sparks Glencoe, MD

Compensation based on experience and expertise

You do not need experience in our industry. If you have the drive to learn then we will teach you everything you need to know!

No recruiters or marketers please.

Thank you.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Schedule:

• Monday to Friday
• Rotating weekends

Application Question(s):

• Do you consider yourself an organized and detail oriented person?

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Excel: 2 years (Required)

Ability to Commute:

• Sparks Glencoe, MD 21152 (Required)

Work Location: In person