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SalaryIndustry veterans with fresh ideas for the ticketing industry. We provide tickets to live events and shows across the nation. We pride ourselves in offering the best experience to our customers. Our technology is what allows us to outperform our competitors and deliver tickets smoothly to fans.
Event Ticket Fulfillment Associate
Salary - $36,000 - $45,000 per year
Job Type - Full-time
Work Schedule is Monday-Friday 4:00pm - 11pm with rotating weekend schedule
Our Event Ticket Fulfillment Associate will work closely with the Head of Operations to manage Event Ticket inventory as well as fulfill orders. It’s important to be a quick learner, have strong problem solving skills, and have the ability to work with and navigate through computer software and websites efficiently. It’s also crucial that this position maintain a level of professionalism as this position is the main person of contact for the ticket exchanges (Vivid Seats, Stubhub etc) when it comes to any information regarding orders.
Full Job Description:
The Event Ticket Fulfillment Associate position’s main objective is to manage/organize Event Ticket inventory. As well as receiving and processing incoming orders and making sure every part of delivery is completed.
Role Includes:
- Coordinating with major ticketing exchanges (Stubhub, Vivid Seats, SeatGeek, etc) to solve order related issues
- Working with our point of sales system and utilize software to upload / download, and transfer inventory inorder to fulfill orders to exchanges and customers
- Figuring out problematic orders as well as errors and addressing them
- Entering purchase orders into our POS system
- Organizing/Updating spreadsheets
- Organize and maintain the upkeep of the fulfillment email
The applicant(s) we are seeking to hire must possess the following key skill sets:
- Quick learner
- Strong problem solving skills (ability to recognize problems and come up with a solution)
- Willingness to work outside of normal business hours (weekend rotation shifts as well)
- Strong computer skills (specifically Excel/Google Sheets)
- Excellent interpersonal communication skills
- Being detail-oriented is a must
- Reliable and trustworthy
Position is 100% on-site in Sparks Glencoe, MD
Compensation based on experience and expertise
You do not need experience in our industry. If you have the drive to learn then we will teach you everything you need to know!
No recruiters or marketers please.
Thank you.
Job Type: Full-time
Pay: $36,000.00 - $45,000.00 per year
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotating weekends
Application Question(s):
- Do you feel that you are someone who is organized and detailed oriented?
Education:
- Bachelor's (Preferred)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Sparks Glencoe, MD 21152 (Required)
Work Location: In person
