FS/QA Technician

We have an exciting opportunity for a FS/QA Technician to join our growing DO&CO Family in our New York's main unit.

What we offer:

• Estimated pay range: $19.00 - $22.00/hourly.
• Full-time employees are eligible for 401K, and health benefits; Medical, Dental & Vision.
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we're not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Responsibilities:  

• Completes daily food safety activities including but not limited to pre-operational checks, operational checks, and post-operational checks, temperature checks, cooler/freezer checks, thermometer calibration, sanitizer checks, and verification on cleaning activities of third-party cleaning company.
• Responds to questions regarding food safety processes; reinforce GMP best practices by completing regular floor walks and self-audits.
• Escalates non-compliance to the FS/QA supervisor and/or FS/QA Manager, and Department manager and follow up on timely corrective action.
• Conducts regular traceability audits, regular lab collections, and regular swabs for testing.
• Ensures quality assurance and product/food safety and regulatory compliance, adhering to local, state, federal, international environmental, health and food safety regulations.
• Provides support before/at customer audits, health department inspections, training and consultations and ensures employees understand and comply with applicable standards. 
• Complete necessary microbiology testing (external and internal testing) including in-house ATP, environmental microbiological swabbing, and testing. 
• Completes other duties, as assigned by FS/QA supervisor or Manager.
• Support with pest control management.
• Regularly audits the facility for cleanliness; audit the bathroom cleaning checklist.
• Completes swab testing and ensures all necessary chemicals are within the facility and in their appropriate departments (i.e. porters, pot wash, dish room, transportation).
• Employee Training: Completes on the spot coaching, as necessary, when completing floor walk through.
• Trains employees and provides coaching on hygiene and safety matters. Becomes a backup training for hygiene new hire orientation.
• Identifies areas of deficiencies or retraining needed on the floor and provides suggestions and schedule training. Manages the annual re-training process.

In case you don't know who we are:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations.

Qualifications:

• Work well in a fast-paced environment.
• Ability to work well in a team as well as independently.
• Strong interpersonal and communication skills.
• Ability to work with individuals in different functions.
• Passion for working within an international team.
• Must be organized and detail oriented.
• Self-motivated, professional work ethic & service-oriented and a hands-on approach.
• Good communication skills (written and verbal) with the ability to read and write in English.
• Flexibility (different shifts - early morning, evening, weekends, holidays).
• Bachelor's Degree preferred.
• High School Diploma or equivalent required.

• 3 years of experience in a food processing facility, hospitality, high paced catering establishment with floor monitoring.
• Food Safety and Quality Assurance knowledge.
• Good computer skills (e.g., Microsoft Word, Excel & Outlook).
• Knowledge of HACCP, ISO, and food safety systems.
• Food Safety Certification, (including but not limited to SafeServ training).
• HACCP certified preferred.

Diversity & Inclusion statement 

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That's what makes our team so special.