Fsqa Manager

DIN TAI FUNG RESTAURANTS
Job Title:FSQA Manager
Compensation: $90,000 - $120,000 annual salary with bonus potential
Location: City of Industry - Central Kitchen
About Us:
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our Golden Ratio of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service, and currently has over 170 locations worldwide, including 13 US locations in California, Washington, Oregon, and Nevada.
About the Role:
The primary objective of this role is to oversee and manage product safety, product quality, and Research & Development (R&D) projects. The FSQA Manager will leverage a comprehensive understanding of moisture analysis, water activity, other quality measurement units, and a robust knowledge of GMP. Reporting directly to the Quality Assurance Director, the FSQA Manager will support both CK and restaurants and guide the team of quality control technicians, ensuring adherence to established processes and maintaining high product quality standards.
Job Responsibilities:

• Leads initiatives to monitor and enhance food safety protocols, ensuring compliance with regulatory standards
• Manages and guides the quality control team in executing processes related to quality measurements. Ensures laboratory safety and adheres to instructions for measuring quality metrics using laboratory equipment
• Oversees research and development projects to ensure alignment with quality objectives and the introduction of innovative practices
• Enforces and promotes adherence to Good Manufacturing Practices (GMP) throughout the production process, and supports food quality and traceability via FoodlogiQ
• Identifies opportunities for process improvement and collaborates with cross-functional teams to implement enhancements. Additionally, provide support for the onboarding of new systems
• Assists in the development of comprehensive food safety plans and Standard Operating Procedures (SOPs), ensuring adherence to industry standards and regulatory requirements
• Performs internal audits including auditing of raw, prepped, and finished food procedures; management of Ecosure audits
• Supports with on-boarding, managing, and auditing third-party suppliers
• Maintains accurate records of quality control activities, generates reports, and provides insights to drive continuous improvement and regular review of production and receiving records
• Sensory evaluations, visual inspection, and analyses (Organoleptic, Moisture, Water Activity) of raw ingredient and finished product samples
• Provides training and support to the quality control team, fostering a culture of continuous learning and development
• Responsible for monitoring, evaluating, and reporting analytical results of products and raw materials including alerting out-of-compliance results
• Conducts environmental analyses, i.e. swabbing and generating analytical reports
• Provides management with detailed reports as required- daily, weekly, monthly, etc.
• Communicates and follows Din Tai Fung's food safety commitment practices
• Other tasks as assigned by the Manager/Director

Key Competencies: Communicates Effectively, Manages Conflict, Ensures Accountability, Action Oriented, Drives Results, Builds Effective Teams, Values Differences, Decision Quality, Develops Talent, Plans and Aligns

Job Requirements:

• Bachelor's degree in Food Science, Food Safety, or a related field.
• 4+ years of proven experience in food safety and quality assurance roles, with experience in team management
• Bilingual in Spanish
• Proven analytical strengths and experience
• Ability to follow written and verbal work instructions
• Excellent communication skills with the ability to present information and respond to questions from customers, managers or the general public
• Strong organizational skills, including attention to detail, time management and prioritization to achieve results
• Strong computer skills including Microsoft Word and Excel (Google Suite)
• Experience in analyzing data and writing KPI reports
• Ability to react quickly to changing requirements

Certifications:

• Certification in Hazard Analysis Critical Control Points (HACCP)
• PCQI certification is preferred

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Salary: $90,000 - $120,000 annual salary with bonus potential
Work Location: City of Industry - Central Kitchen
Benefits and Perks:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Wellness & Health Reimbursements
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!
  

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer M/F/D/V
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.