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SalaryWho we are:
Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs: Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, injectables (Vivitrol, Sublocade), and any other FDA-approved medication for addiction.
What you will do:
- Welcomes patients and visitors by greeting them in person or on the telephone and answering and referring inquires.
- Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keep patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery as compared to schedule and reminding provider of service delays.
- Comforts patients by anticipating their anxieties, answering patient's questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information on every patient, every visit.
- Obtains revenue by recording and updating financial information, recording, and collecting patient charges, controlling credit extended to patients, filing, collecting and expediting third party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level. Anticipates needed supplies, places, and expedites orders for supplies and verifies receipt of supplies and scheduled service.
- Completes various census reports and assists with urine screens.
- Helps patients in distress by following office policies.
- Protects patient's rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures and reporting needed changes.
- Any and all duties as assigned.
Who you are:
- Strong verbal communication skills.
- Good knowledge of Microsoft Office.
- General knowledge of computer systems.
- Medical office experience preferred
- Knowledge of insurance benefits, HIPAA/CFR42 knowledge, scheduling, etc.
- Must be able to work assigned hours; 6am-2pm Monday thru Friday, occasional Saturdays from 7am-9am.
Benefits Available to you:
- Healthcare for you and your families: medical, dental, vision, 401k with company match, life insurance
- CEU reimbursement and paid time to complete required CEUs for your licensure requirements
- Licensure Fee Reimbursement
- Paid Vacation and Sick Time
- Closed major holidays
Come join a team that believes in and has a passion for providing personalized care to each individual that is a part of Symetria Recovery!
