Front Office Person

Summary/Objective

This position works in the Front Office and will be responsible for greeting patients, answering telephones and routine clerical work.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Answers central telephone system and directs calls accordingly.
2. Greets and signs in patients.
3. Schedules specific appointments.
4. Fills in basic patient information  into CRM.
5. Assists patients with paperwork and collects documentation.
6. Assist co-workers as needed.

Competencies

1. Communication proficiency
2. Ethical Conduct
3. Flexibility
4. Initiative
5. Time Management

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday; hours are flexible according to Departmental needs.

Travel

No travel is expected for this position.

Required Education and Experience

1. Graduation from high school or GED equivalent.

Preferred Education and Experience

1. Experience with work in general office practices such as typing, filing, scheduling, answering phones, and customer service. Bilingual in Spanish is preferred but not required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.