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Form of workAt Doctors of Physical Therapy our Front Office Coordinators are the glue of our clinics. We are looking for a full time Front Office Coordinator to uphold our excellent customer service and contribute to the patient experience. Join a team that offers you support to grow your career.
Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment that is efficient. The ideal candidate is available Monday - Friday, and some evening hours. Candidates with prior medical Front Office experience is preferred.
Responsibilities include:
- Greet patients
- Effectively communicate patients, families, team members, clinicians and all departments.
- Provides detailed instructions to patients for their visits.
- Reviews and evaluates patient charts for data entry accuracy.
- Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
- Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
- Answering phones
- Patient registration/data entry
- Scanning/faxing/other clerical duties
- Collecting copay's and patient balances
- Patient scheduling-Schedule Management
- Patient Care assistance as needed
- Strong organizational skills
- Knowledge of Insurance benefits
Benefits include:
- Medical, Dental and Vision Insurance
- Paid Holidays
- Paid Time Off
- 401k
- Elective benefits available from Met Life
