Front Office Coordinator

iSpine Clinics is a growing pain management and therapy practice that provides compassionate, personalized, and coordinated care to patients. Our mission is to improve our patients’ quality of life by providing minimally invasive and maximally effective treatments for chronic pain conditions.

We are excited to announce that we are looking for a Full Time Front Office Scheduling Coordinator, at our Edina and Chaska locations with potential travel to other clinics. Hours will be rotating, M-F 7:30 am - 4:00 pm, 8:00 am - 4:30 pm and 8:30 am - 5:00 pm with no weekends/holidays.

We are looking for individuals who have previous scheduling/reception experience in a health care setting, can multi-task, communicate across departments, work in a fast-paced environment, and has a teamwork philosophy.

Candidate must have good customer service and communication skills, be organized and detail oriented.

Proficient in Microsoft Word and Excel. Willing to learn EMR system.

The Front Office Scheduling Coordinator is responsible for greeting patients in a professional manner, handling the patient flow, verifying demographic information, answering phones and schedule appointments via the phone and in person.

Required education:

• HS Diploma

Required experience or attributes:

• 1-2 years of scheduling/reception experience in a healthcare setting is preferred
• Experience scheduling appointments, registering patients and obtaining/verifying insurance information
• Ability to communicate calmly and clearly with patients on the phone and in person
• Knowledge of customer service principles and techniques
• Ability to operate standard office equipment including multi-line telephone, computer, and fax machine
• Ability to navigate computerized scheduling system
• Excellent communication and interpersonal skills
• Strong organization with attention to detail
• Positive attitude
• Ability to work independently and in a team environment

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Please provide your wage requirements.

Work Location: In person