Front Office Coordinator

About US

At Coastal Kids Dental & Braces, we provide high-quality, specialized pediatric dental care in a comfortable and friendly setting. Our practice is focused on having the latest innovations in children’s dentistry to ensure safe and kid-focused care. Your child will come to think of the dentist as their friend. Come experience the difference between specialized, high-quality pediatric dental care, and watch your kids be excited about their next appointment!
Our Mission
We deliver the best pediatric dentistry and orthodontic care in a fun, friendly environment.
What Sets Us Apart
Our team of specialized dentists is truly dedicated to your kids. We strive each day to create a relaxing and entertaining environment for everyone who walks through our doors! Our dentists are highly trained in teaching oral hygiene and prevention and are just as talented in making learning fun and playful during your child’s visit. At Coastal Kids Dental & Braces, we don’t just care for smiles – we create them!

As a Front Office Coordinator with Coastal Kids Dental & Braces in Hanahan, you will play a vital role in ensuring children develop healthy habits and a lifetime of beautiful smiles!

If you have a heart for children and enjoy working with a fun team of like-minded professionals dedicated to quality care, Coastal Kids Dental & Braces may be the place for you!

Dental office experience is preferred, however, we will support the training and development of someone who has an amazing attitude.

Our ideal candidate loves kids, is flexible and reliable, and seeks to grow professionally.

POSITION SUMMARY

The primary role of the Front Office Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.

KEY COMPETENCIES

• Welcoming/greeting patients with a welcoming, professional, and polished demeanor
• Checking-in patients to ensure they have all the necessary information in the patient management software
• Collecting co-payments
• Checking-out patients
• Closing out and ensuring that registers are balanced daily
• Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
• Scheduling patients
• Calling to confirm appointments
• Escalating issues to Office Manager
• Other duties and responsibilities as assigned

To successfully perform the job responsibilities for the position of Front Office Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.

Requirements

Essential Requirements

• Must be present by 7:00 am as practice opens at 7:30am. Must be reliable.
• Flexibility to be accessible before and after hours based on business need
• Passing of satisfactory background check
• HS Diploma or higher
• Ability to work in fast paced work environment and under pressure
• Strong communication skills
• Must exhibit ethical conduct & confidentiality
• High attention to detail and accuracy
• Strong computer skills, Eaglesoft and/or Denticon knowledge is a plus
• Outstanding organization skills
• Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities.
• Dental front desk experience is preferred, but not required

Language and Reasoning Abilities

• Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

We take care of our valued Team Members by offering:

· Paid Time Off

· Paid Holidays

· Medical, Dental and Vision benefits

· Health Savings Account, Flex Spending

· 401K

· Short and Long Term Disability Insurance

· Life Insurance

· Opportunities for Community Giving Back

We also offer uniform allowance!

Check out our patient reviews online!

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Work Location: In person