AddressDescription
Established in 1995, Richmond Hearing Doctors is a well-established and growing audiology practice with two offices in Virginia. They are currently looking for a meticulous and compassionate Front Office Coordinator to join their team-oriented group.
As the first point of contact with patients, responsibilities include managing and making appointments while nurturing patients trust and loyalty.
The ideal Front Office Coordinator candidate exhibits the ability to work in a fast-paced environment, multitask without compromising patient care quality, and be detailed oriented, especially when inputting data.
Responsibilities
- Scheduling and rescheduling appointments.
- Ensuring patients receive exceptional customer service.
- Answering and making phone calls and responding to emails.
- Verifying Insurance of patients
- Documenting in telephone notes and entering in data.
- Pre-registering patients for hearing healthcare visits.
- Contacting patients, scheduling overdue appointments, and reminding them of upcoming appointments.
- Assisting in managing medical billing.
Requirements
- Proficient in Microsoft Office, Word, Excel, and Outlook
- Exceptional time management, interpersonal, verbal, and written communication skills
- Proactive and organized with the ability to multitask
- A high degree of attention to detail is required
Benefits
- Comprehensive Health Care (Medical, Dental, and Vision)
- Matching 401K
- PTO
- Opportunity for Growth
