- Competitive pay
- A full benefit package including medical, dental and vision
- Paid holidays
- PTO
- Retirement
- Flexible schedules
Essential Functions: not to be considered all inclusive
Regular attendance at work
Effectively use the phone, written correspondence, e-mail and internet, and other resources within the Front Office process
Working in a standing position or sitting at the front desk for a sustained period of up to 8 hours per day
Greet and receive patients in a friendly and professional manner
Insure patient data is accurate and current by reviewing it with the patient
Document patient information on/in charts and computer
Answer phones and direct call traffic in a friendly and professional manner
Verify benefits with insurance company and notify the patient
Discuss financial and payment arrangements with patients
Collect payments from patients
Prepare charts with appropriate information prior to patient appointments and mail new patient package
Maintain patient charts and x-rays in an organized way so that they are easily located
Schedule appointments per office protocols
Prepare and send “thank-you” letter to referring doctor
Enter the charges on each patient for the day
Research and locate chart for information received by mail or courier
Pull charts and confirm appointments daily
Communicate with AR department regarding patient accounts/concerns/questions
Prepare the bank deposit daily and place in envelope for the bank courier to pick up
Print the recall report and call patients to schedule appointments
Process AR requests; supply the AR rep with anything that is requested (i.e. x-rays, copies of consultation notes, etc.)
If the employee fluently speaks another language, aid the office by providing assistance with communication and transcription in the event an interpreter is needed
Non-essential Functions:
Print daily schedule and distribute to necessary staff each morning
Insure availability of necessary forms and office supplies by maintaining a sufficient inventory to meet the office demand
Reconcile petty cash with the receipts and fill out a check request to replenish the case
The employee is expected to adhere to all company policies.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.