Responsibilities:
- Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order.
- Enter orders into the POS System; accept payments using proper cash handling procedures.
- Deliver perfectly prepared and presented food, ensuring that every guest item meets McAlister's' Standards.
- Answer the phone/take orders/Uber monitoring; treating phone guest as we would our dining guest.
- Perform daily calls following the McAlister's tracking system form for all catering orders and growth opportunities.
- Daily delivery to local business tracked and recorded via the McAlister's tools. Promoting the brand to ensure growth.
- Weekly goals set with the GM/DM for catering sales.
- Weekly update provided to GM/DM on development of the catering business - On recap form provided
- Perform opening, closing, daily cleaning, and sidework duties as required.
- Show a commitment to cleanliness and safety: Pick-up trash and debris anywhere including bathrooms and outside areas. Report all safety concerns to a member of management immediately
- Be at work on time, in clean-pressed and fitted uniform per McAlister's Uniform Policy.
Requirements:
- Perform duties which require bending and reaching.
- Lift and transport 10-20-pound bus tubs/trays, dining chairs, booster seats, and high chairs
- Stand and/or walk for up to 8+ hours
- Maintain a well-groomed appearance and follow uniform standards
- Practice all safety and sanitation standards, including (but not limited to) using a step stool to reach items above eye level, safely using all cleaning equipment and chemicals.
- Remain calm in a (sometimes) fast-paced atmosphere
- Demonstrate a high level of organization, attention to detail and sense of urgency.
- Display a positive and outwardly friendly attitude towards all guest. Live the McAlister's Touch
- Is flexible with regard to schedule requirements and available to work during the hours required by the business
- Obtain a State of Illinois approved Food Handler's license - Must be maintained per State Mandates