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Form of workWelcome to Chick-fil-A March Lane at I-5! We are so thankful to have the opportunity to serve our Stockton community and are always looking for others who would love to do the same. Please read over our responsibilities and requirements for our Team Leader position before applying.
Please ensure to read the full job description before applying. Our application process requires you to complete a one-way recorded interview via Wedge for your application to be considered. You will be sent an invitation upon completion of your application to complete the interview via Wedge.
Team Leader Responsibilities:
- Address and resolve guest concerns with a servant attitude
- Ensure compliance with labor laws and break policy
- Create team layout to allow for smooth and efficient shift running
- Coach team members on the following behaviors:
- Hustle that creates a surprisingly fast Speed of Service
- Execution of systems that ensure a refreshingly clean environment
- Proactive leading and follow-up of team members responsibilities (i.e. cleaning)
- Delivering Chick-fil-A's Recipe for Service (Second Mile Service)
- Reconcile shift to shift accounting, including management of safe and cash tills
- Complete daily quality and safety checks (i.e. eRQA, SAFE daily critical)
- Maintain a culture of cleanliness and food safety
- Confirm compliance with Chick-fil-A opening, transition, and closing standards
- Enforce rules and complete disciplinary action forms when rules are not followed
- Help maintain and grow our positive and fun work environment
- Work with peers/team of Directors to achieve daily, weekly, and monthly goals
Team Leader Requirements:
- Availability allows for at least 30 scheduled hours per week
- Be available to work various hours needed to support the business (both day and evening hours), holidays and weekends (open availability Friday and Saturdays)
- Must be available to work dependent on business needs / available to support the business and run shifts during unforeseen circumstances (another leader is on vacation, leave of absence or sick)
- High school diploma. Some college preferred
- 1+ years management experience required
- Align daily activities with restaurant vision
- Takes initiative in finding opportunities of growth within the restaurant
- Direct a sense of urgency and move with purpose
- Display great communication skills
- Coach effectively and give direction in a positive tone
- Show a competency to lead and help others
Team Leader Benefits:
- Competitive pay
- Performance based advancement
- Health Insurance
- Flexible Hours
- Free Meal every shift
- Sundays off
- Leadership Skill Development Opportunities
This Development Program is a 60-90 day training plan that includes an introduction to our restaurant, learning of our values and culture, foundational knowledge of all operations, and completion of our Team Member and Team Leader training. Starting wage is $20.50/hour. We look forward to meeting you!
