Under general supervision, lead front-end sales associates in the replenishment of FRONT END impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
- Lead the work of sales associates serving as cashiers including six to eight active registers.
- Operate cash register and flatbed scanner as needed to provide great customer service.
- Authorize voids and overrides; count register; make bank deposits.
- Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
- Responsible for training new cashiers;
- Cash handling policies and procedures
- Proper Scanning technique
- Engaging the customer
- Cashier selling activity
- Asking for additional FRONT END help when lines start to back up
- Responsible for the sanitation and execution of the FRONT END cleaning schedule.
Knowledge, Skills and Abilities:
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
- Ability and willingness to obtain required certifications in food handling.
- High school diploma or equivalent.
- One to two years of retail clerk experience.
- Previous lead experience and/or grocery store experience preferred.
- Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
_: New Hire Starting Pay Range: 16.75 - 17.25