Front Desk/Night Auditor

Front Desk Night Auditor

Job description

The Holiday Inn Express & Suites in Latham has an immediate opening for a full-time Front Desk Night Auditor!

As the Night Auditor, you are responsible for overseeing the auditing, posting and balancing of daily transactions to support the hotel's continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Shift 11PM-7AM FULL TIME
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, guest requests, etc.)
• Audit and reconcile PMS reports
• Audit and reconcile all Front Desk and Gift Shop paperwork
• Audit, reconcile, and transmit all credit cards daily
• Ensure accuracy of all numbers being reported
• Ensure overall guest satisfaction
• Prepare and email reports to corporate office daily
• Performs any other duties as requested by your supervisor/manager

Maintains and promotes a positive and cooperative work relationship with all hotel departments.

Requirements:

• Prior guest service or related experience in the hotel industry is a must.
• Must have a flexible schedule with weekend availability and reliable transportation.
• Opera and IHG brand experience are highly preferred, but not required!

Please submit resumes via Indeed.com for immediate consideration.

*** WE ARE AN EOE & PARTICIPATE IN E-VERIFY ***

Job Types: Full-time

Salary: $16.00-$19.00 per hour

Schedule:

• Night shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Latham, NY 12110: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends as needed

Work setting:

• In-person

People with a criminal record are encouraged to apply

Experience:

• Hotel experience: 2 years (Preferred)

Work Location: In person