Front Desk/Admissions Coordinator for Golden Ridge Ortho Center
We are looking for a Front Desk/Admissions Coordinator for our Golden Ridge Ortho Center in Golden, CO who can interact well with patients, patients''s families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality and patient satisfaction outcomes in Colorado.
Pay $18 - $25
Required Skills
Position Requirements:
- Minimum 1-2 years of hospital or medical office experience required.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Must be detail oriented.
- Must be able to communicate verbally and non-verbally in a professional manner.
- Must be able to adhere to hospital financial and admitting policies.
- Ability to promote positive relationships with patients and staff.
- Must have problem solving and decision making skills.
- Professional appearance.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
- One-year medical office experience, preferred.
Essential Functions:
- Performs scheduling of procedures as needed:
- Work with physician’s office to confirm surgery schedule.
- Track and communicate any changes to the schedule, documents in appropriate system.
- Work with the OR staff to coordinate daily schedules in an efficient manner.
- Provides schedule in directed format to staff as needed.
- Assist with billing/collecting activities as needed:
- Collects co-payments, deductibles and other patient responsible amounts prior to admission and after billing.
- Ensures patient and or the responsible party understands the billing and collection process.
- Takes patient calls regarding billing and payments.
- Answer questions about insurance or secures assistance when needed from other business office personnel.
- Assists with the collection, processing, maintenance, storage, retrieval and distribution of medical record information according to established policies and procedures:
- Supports and participates in a filing system that meets Facility requirements for medical records.
- Maintains the confidentiality, security and physical safety of Facility medical records.
- Assists in pulling of previous year charts to prepare for upcoming procedure.
- Assists in shifting charts throughout cabinet to make room for new charts as needed.
- Accurately scans patient charts in document storage system.
- Prepare medical record requests for third party copy service.
- Document information disclosure authorization in appropriate system
- Assumes clerical duties and responsibilities as necessary:
- Assists in ordering and stocking clerical supplies.
- Assists in maintaining cost-effectiveness by preventing waste of supplies.
- Performs interdepartmental errands when needed.
- Other job-related duties as assigned.