Job Description
Minimum Qualifications:
- Outgoing personality with excellent phone and communication skills
- High School Graduate or higher education
- Able to deliver top-notch quality customer service in a high traffic office environment
- Experience with Microsoft Excel, Word & Google docs (iClasspro preferred, not required)
- Well organized, quick learner, and able to multi-task
- Able to complete assignments unsupervised and in a timely manner
- Able to work weekend and evening shifts
- Prefer a college degree (in progress okay)
- Previous experience in sales/marketing
- Previous experience in swimming - swim instructor or lifeguard is a plus
- An individual who can personally relate to parents with school-age kids
- To deliver excellent customer service while presenting a welcoming professional image
- To completely register/enroll customers into proper program, consulting to the best of ability
- To answer all incoming phone calls (multiline phone), treating each call as a valued customer
- To maintain minimal upkeep of facility (i.e. lobby, conference room, etc.)
- Support staff/managers in delivering the best quality service (administrative assistant work)
- To sell all products including the enrollment of any, and all aquatic programs
- To organize and maintain all registration paperwork for all programs
- To do data entry, documentation, and point of sales
As a lifetime member of the U.S. Swim School Association, Calphin Swim Academy was co-founded in 2003 by a world champion and Olympic Medalist. The club is well-known in the Bay Area for its proprietary mastery-based curriculum, which is uniquely distilled from 30 years of swim training, competition, and coaching experience from our Olympian co-founder. Our swimmers benefit tremendously by learning to swim in the right way from the very beginning. The club also provides modern, safe, clean, and well-maintained indoor swim facilities in both Dublin and Fremont locations.