Job Description
- Flexible Schedule
- Great Work Environment
- Competitive Compensation
- Career Advancement Opportunities
- Create and implement both short and long-term goals for the company and the Front Desk staff
- Handle scheduling and time off requests for staff working the Front Desk
- Set a service standard and lead by example, providing exceptional customer service to all guests
- Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
- Work closely with the rest of the team to provide the highest level of customer service
- Coordinate with staff and the community to create partnerships and host events
- Previous experience managing a team desired
- Previous customer service experience
- Strong communication and interpersonal skills
- Excellent customer service skills
- Attention to detail