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SalaryJob Summary
We are seeking a friendly and service-oriented Front Desk Representative to join our Physical Therapy Department. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect insurance and payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Bilingual Spanish/English is highly preferred.
Responsibilities
We are seeking a friendly and service-oriented Front Desk Representative to join our Physical Therapy Department. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect insurance and payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Bilingual Spanish/English is highly preferred.
Responsibilities
- Greet patients as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
- Bilingual Spanish/English preferred
