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Salary$18 - $20 hourly
Responsibilities:- Plan for company trips and outings and provide itineraries to ensure off-site activities are a success
- Follow the correct sign-in procedures for visitors to keep our building secure
- Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
- Arrange appointments for employees and keep the calendar up-to-date
- Manage incoming and outgoing mail and handle deliveries
Warm and Inviting Ambassador:
- Serve as the friendly face and voice of our agency, extending a warm welcome to callers and visitors, and creating a positive first impression
Build Lasting Connections:
- Forge meaningful relationships with clients, potential clients, and our partner companies, utilizing various communication channels such as phone, email, and written correspondence
Team Collaboration and Support:
- Collaborate seamlessly with colleagues by assisting in client and prospect follow-ups, contributing to a unified and supportive team environment
Responsive Client Care:
- Provide timely responses to client inquiries, whether through phone conversations or electronic communications, ensuring their needs are met promptly and efficiently
Efficient Record Management:
- Maintain organized client files and handle routine correspondence between our agency and clients or partner companies. This includes managing both physical records and various software platforms
Adaptable Office Assistance:
- Contribute to the smooth operation of our office by readily assisting with other duties as they arise, showcasing your flexibility and dedication to the team's success
We invite top-tier candidates to apply, as your exceptional interpersonal skills, client-focused mindset, and ability to adapt and support the team will be invaluable in ensuring the continued excellence of our agency.
Qualifications:- At least one year of receptionist or administrative assistant, experience, or similar preferred
- Well-versed in taking telephone calls and handling stressful situations
- Displays impeccable interpersonal, time management, organizational, and customer service skills
- Has previous experience with word processing programs and basic computer skills
- Must have graduated high school, received a G.E.D. or equivalent
Welcoming Demeanor:
- Exhibit a warm, friendly voice and a pleasant in-person presence that puts visitors and callers at ease
Exceptional Communication:
- Excel in both verbal and written communication, ensuring clear and effective interactions
Bilingual Proficiency (Spanish):
- Fluently communicate in Spanish, a valuable asset that broadens our ability to serve a diverse clientele
Professional Attire:
- Present yourself in appropriate and polished business attire, reflecting the professional image of our organization
Tech-Savvy Efficiency:
- Showcase proficiency in Microsoft Word, Excel, and Outlook, streamlining administrative tasks with ease
Swift and Accurate Typing:
- Demonstrate the ability to type quickly and accurately, enhancing efficiency in data entry and correspondence
Organized and Punctual:
- Maintain a structured and organized approach to tasks, consistently adhering to schedules and protocols
Phone System Proficiency:
- Familiarity with multi-line phone systems, enabling you to manage calls efficiently and professionally
Exemplary Personal Qualities:
- Uphold a comprehensive range of personal qualities, including patience, respectfulness, reliability, trustworthiness, friendliness, supportiveness, articulateness, kindness, ethics, and unwavering honesty
We invite outstanding candidates to apply, as your exceptional skills and qualities will contribute significantly to the positive image and efficiency of our organization. No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience in working with the insurance industry is a bonus.
About Company
At our insurance agency, we foster a tight-knit, purpose-driven team committed to creating meaningful, positive impacts on the lives of individuals, families, and small businesses. Our foundation rests on the bedrock of strong relationships—among our team members, with our valued clients, potential clients, our vibrant community, and the trusted insurance companies we partner with. As an independent agency, we firmly uphold a client-centric philosophy, prioritizing our clients' needs above all else, ensuring they receive tailored insurance solutions that truly meet their unique requirements. If you're seeking a career with purpose, the opportunity to build enduring connections, and the chance to put clients first, we invite you to join our dedicated team. Together, we'll make a lasting impact.
